Back

Toyota of Scranton

Scranton, PA

4.7
5,495 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,495 reviews

October 03, 2019

Excellent service. Professional staff, friendly As always i recieved fast,friendly service. While waiting for my car,to be repaired, they offered free coffee and snacks. What i liked the most is th More

by JACKTOLAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Jack!

October 03, 2019

I Love Toyota of Scranton!!! My service rep Jason Parm was very nice, and kept me informed on the progress of my vehicle. The pricing was just right, and I will be returning for f More

by CBACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Parm
Oct 03, 2019 -

Toyota of Scranton responded

We appreciate this great feedback about Jason and 5 star- rating!

October 03, 2019

Pleasant service VIsit Scranton toyota service employees were all extremely courteous & professional. My vehicle was serviced as requested and returned clean as it was wash More

by BCECCACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Oct 07, 2019 -

Toyota of Scranton responded

Thank you so much for taking the time to share about your experience at our dealership!

October 03, 2019

High quality service Max was very professional, very kind and helpful. We are very grateful that he was the one who was helping us and give us an exceptional service. More

by JOANMARIEVELEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar , Maxx Broden
Oct 07, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Joan!

October 03, 2019

Routine Service Fast and helpful on our new RAV4. Just a short wait and I was back on my way. Was fast and friendly. Thank you for the great experience. More

by timberwolf204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rogari
Oct 07, 2019 -

Toyota of Scranton responded

Thank you so much for sharing about your experience with us!

October 03, 2019

10,000 miles service. I was satisfied when coming to the dealer for services. The staff was helpful and courteous to me. I would recommend others to this dealership. I will More

by VINSIXIENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Vitorio
Oct 07, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!

October 03, 2019

15000 mile service The staff was very friendly from start to finish. I was kept apprised as to how the appointment was going and was notified immediately when my Tacoma More

by CAROLCOWS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace, Kevin Brzegowski
Oct 07, 2019 -

Toyota of Scranton responded

Thank you so much for sharing about your experience with us, Carol!

October 03, 2019

Collision repair Too long of a story to tell. My car was returned to me damaged. Also when I spoke to staff and brought my car back, I was treated like a liar. They ga More

by CHELSEY.LOVETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen
Oct 07, 2019 -

Toyota of Scranton responded

Hi Chelsey, we regret to hear this feedback and would like the opportunity to talk more about your situation with you over the phone. Please give our Vice President Guest Experience, Mary Jo, a call at 570-702-8776 at a time that works best for you. Thank you.

October 03, 2019

Great Dealership This was my first Toyota and this dealership made my first purchase enjoyable. The staff was very knowledgeable and assisted me in every way possible. More

by PANZERII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Oct 07, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and positive feedback!

October 03, 2019

Wonderful customer service I had an excellent experience at this dealership and would highly recommend it to anyone who is looking for a car, either new or used. Staff were know More

by Bsteele7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Vieira
Oct 07, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5- star rating!

...
349
...