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Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,511 reviews

September 25, 2019

Gotta Love That New Car Smell!!! It was time for me to get a new vehicle. My wife already has a 2015 highlander and my son has a 2018 Camry XSE. Since our son now had his own vehicl More

by GHALLOCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Ron Pritchyk
Sep 25, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and positive feedback, Glen! We look forward to seeing you back at our dealership again in the future!

September 25, 2019

2 New Cars Are Better Than 1 We have been primarily a 1 car family other than our company truck. That doesn't bode well having an 11yr old daughter and a busy 18yr old son. We h More

by GHALLOCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Ron Pritchyk
Sep 25, 2019 -

Toyota of Scranton responded

We appreciate you sharing about your loyalty to our dealership! Thank you for the fantastic feedback and 5-star rating!! We look forward to seeing you back at our dealership in the future!

September 23, 2019

Satisfactorily performed all the service work agreed upon My interaction with the business department was disappointing. I had to wait an hour and 1/2 before I saw Howard and then he was slow and seemed some More

by JAN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Vieira, Howard Sweeny
Sep 26, 2019 -

Toyota of Scranton responded

Thank you for taking the time to inform us of your recent experience. We strive to honor our customers time. We do understand the value of your time...apologies for the wait. Take care.

September 19, 2019

Geeat Easy no hassle max was great to work with no pressure. Enjoyed my new car experience and would recommend Toyota of Scranton to other people More

by LENMAN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden, Howard Sweeny
Sep 19, 2019 -

Toyota of Scranton responded

Thanks for recommending our dealership, Len! We appreciate you sharing this awesome feedback and the 5 star rating!

September 19, 2019

Professional organization As always with the Toyota service center I find it very easy to make an appointment on line or by phone. There is not a long wait for a date. When I More

by silverfocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly, Louie Vitorio
Sep 20, 2019 -

Toyota of Scranton responded

Thanks for sharing this feedback about your experience at our dealership!

September 18, 2019

Walked out with a 2018 Rav4 This dealership was full of great salesman and they each worked very hard to help me. Jordan Printz was phenomenal and sold me a car that I wasn't eve More

by CHADJAMES7139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz, JT (Finance Guy), William Archambault
Sep 19, 2019 -

Toyota of Scranton responded

We really appreciate the great review about our staff and 5 star- rating, Chad!

September 18, 2019

Alan was outstanding Toyota provides great service and I had Alan Aimer who was outstanding, he explained to me what I should have done in the future and was very friendly More

by vorbin1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating! Thanks for sharing all this!

September 18, 2019

Seamless Buy Seamless transaction and every step was explained. Working with this team proved to be a more than special happening. Full explanations and all questi More

by stm952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Ron Pritchyk, Howard Sweeny
Sep 19, 2019 -

Toyota of Scranton responded

Thanks for the awesome feedback about your experience with us! We are happy to hear it was a seamless experience!

September 18, 2019

Excellent Can not say enough good things about the service and the staff. They were all knowledgeable, friendly, willing to help with anything you need. Thanks More

by RVSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bosque, Howard Sweeny
Sep 19, 2019 -

Toyota of Scranton responded

We really appreciate the fantastic feedback and 5-star rating!

September 18, 2019

Service Great customer service by Stephanie Jones. She was very professional and helpful with my service. She was very friendly and courteous. She helped me w More

by DOUGLASSAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating, Douglass!

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