Toyota of Scranton

EXCELLENCE IS THE ONLY WORD I CAN DESCRIBE OUR EXPERIENCE ! IN THE REALM OF POSSIBILITIES,WE WERE MEANT TO GO TO THIS DEALERSHIP. OUR CAR WAS BOUGHT NEW 15 YEARS AGO AND IT WAS TIME FOR A NEW ONE INSTEAD OF SPE IN THE REALM OF POSSIBILITIES,WE WERE MEANT TO GO TO THIS DEALERSHIP. OUR CAR WAS BOUGHT NEW 15 YEARS AGO AND IT WAS TIME FOR A NEW ONE INSTEAD OF SPENDING MONEY ON IT,(IT WAS FINALLY GOING DOWNHILL). DURING THE PREVIOUS WEEK I INVESTIGATED ONLINE MANY NEW CARS AND THEN WHEN THE WEEKEND CAME MY HUSBAND WAS ABLE TO JOIN IN. WE NEW SORT OF WHAT WE WANTED,BUT NOT EXACTLY WHAT MAKE OR MODEL. AFTER THE LAST NIGHT OF LOOKING,WE WERE JUST ABOUT TO GO TO BED AND JUST ABOUT TO SHUT DOWN THE PC WHEN WE SAW A TOYOTA CH-R. THAT WAS IT WE FOUND OUR CAR. I AM DISABLED SO I CAN'T GO TRAIPSING AROUND DEALERS LOTS. WE RENTED A CAR. CHECKED THE WEBSITE AND WENT TO TOYOYA OF SCRANTON. MY HUSBAND HAD SEEN A CAR AROUND AND HE DISTIGUISHED IT BY THE HIGH HANDLED BACK DOORS,BUT DIDN'T KNOW WHAT KIND IT WAS. IT HAS THE APPEARANCE OF A 2 DOOR. WE CHECKED AT HOME TO SEE WAS WHAT WAS IN STOCK AND THEY HAD THE MOST BEAUTIFUL RED WE EVER SAW! AND ALL OF THE EXTRAS WE COULDN'T BELIEVE IT. NICK BOSQUE MADE OUR DREAM COME TRUE. I WILL NEVER BUY ANY OTHER CAR FROM ANYONE BUT HIM, AT YOUR LOT. ALL OF BILL'S COWORKERS LOVE IT AND THEY WANT ONE TOO! SO YOU WILL BE GETTING SOME NEW CUSTOMERS. THEY LOVED EVERYTHING ABOUT IT. AND ESPECIALLY THE COLOR. WE HIT IT OFF WITH NICK SO INSTANTLY, WE FEEL LIKE HE'S FAMILY,HE HAS GOT TO BE ONE OF THE GREATEST PERSONS ON THE PLANET. YOU ASKED FOR A REVIEW,SO HERE IT IS,I BETTER QUIT NOW BEFORE YOU SHUT ME OFF.AND ONE LAST NOTE TO BE ADDED IS THAT ALL OF THESE GREAT THINGS APPLY JUST AS MUCH TO JENNA FOR TAKING CARE OF US WITH ALL THAT "UGLY FINANCIAL STUFF". SHE WAS EQUALLY AS NICE AND EASY TO BE COMFORTABLE WITH. BOTH OF THESE TWO NEED TO HAVE A GREAT BIG PAT ON THE BACK OR RAISE OR SOMETHING,I WOULD NEVER LET THESE TWO GO. I WOULD FIND THEM IF THEY EVER LEFT. "JUST SAYING" THANK YOU,WE ABSOLUTLEY LOVE OUR CAR!!! LINDA & BILL BUCKLEY NOW I HAVE TO GO AND PAY MY BILLS. I FORGOT, WE TOOK OUR NEW CAR HOME A `FEW HOURS LATER AND THEY TOOK CARE OF THE RETURN OF THE RENTAL WE DID NOT NEED IT FOR THE 3 DAYS WE THOUGHT WE WOULD. OK-BYE !! More

Exceptional Your staff was very professional and polite. I would recommend your service's to all my friends and family. I am a customer for life. Your staff was very professional and polite. I would recommend your service's to all my friends and family. I am a customer for life. More

Vehicle Service Very knowledgeable staff and my vehicle was so clean when picked up. In and out in about 90 mins. Tiffany was great couldn’t ask for better service. Very knowledgeable staff and my vehicle was so clean when picked up. In and out in about 90 mins. Tiffany was great couldn’t ask for better service. More

Basic Service Rep was courteous. Explained everything in detail. Wait time was very reasonable Waiting area is clean and comfortable, WIFI worked well. Free coffe Rep was courteous. Explained everything in detail. Wait time was very reasonable Waiting area is clean and comfortable, WIFI worked well. Free coffee was a bonus More

Alternator replacement Tiffany is always extremely helpful. Thank you for the loaner for the day—it really helped. The part was ordered and installed the next day. Thank you Tiffany is always extremely helpful. Thank you for the loaner for the day—it really helped. The part was ordered and installed the next day. Thank you to the mechanic who did the repair. More

Very thorough Everyone was very helpful. The maintenance check was thorough and fairly quick, for as many things as they checked. They even washed my car at the e Everyone was very helpful. The maintenance check was thorough and fairly quick, for as many things as they checked. They even washed my car at the end. More

Outstanding Service Appointment Arrived early for my appointment and was seen immediately. Service was completed promptly. Service manager went over each area covered explaining the Arrived early for my appointment and was seen immediately. Service was completed promptly. Service manager went over each area covered explaining the condition of each. I consider the experience outstanding. More

Outstanding customer service This dealership and all but one of the employees I dealt with were excellent...I would highly recommend this dealership and most of their employees to This dealership and all but one of the employees I dealt with were excellent...I would highly recommend this dealership and most of their employees to anyone More

No hassle smooth transaction Great place to buy a car. There service department is top notch. Corey is a great salesman to deal with as this is the 3rd vehicle I got from him. Great place to buy a car. There service department is top notch. Corey is a great salesman to deal with as this is the 3rd vehicle I got from him. More

Very satisfied Because I was well satisfied they were very helpful and courteous I used the service to take me home and bring me back when my car was finished car wo Because I was well satisfied they were very helpful and courteous I used the service to take me home and bring me back when my car was finished car works very good More