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Toyota of Scranton

Scranton, PA

4.7
5,490 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,490 reviews

August 23, 2019

Great service Stéphanie and John were great. Caring and patient. Stephanie was pleasant and knowledgeable because I was grieving the loss of a cousin. I called to More

by SHAR3083
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John who reset my dash
Aug 23, 2019 -

Toyota of Scranton responded

We very much appreciate this great feedback and 5 star- rating, Shar!

August 23, 2019

Great place to deal with because of their employees. I just moved back in this area about 6 months ago and went to Toyota of Scranton to purchase a car and so far, I have been extremely satisfied with th More

by litchpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden
Aug 23, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!

August 22, 2019

quick service Joe did a great job and even offered a free car wash really appreciate all he did made it a pleasure to get service done thank you More

by ankoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share about your experience at our dealership, Ankoff!

August 21, 2019

Great customer service....#1!!!!! Doesn't matter if you're buying or getting service....everyone has a great customer service attitude and takes care of their customers. It's nice doi More

by lifetime toyota user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!

August 21, 2019

Quick service with a smile Vito and Alan did a great job in getting my vehicle in for quick reliable service with a complimentary wash. Next time they will replace my wipers as More

by daveyip1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace, Michael Reilly, Vito Sampogne
Aug 22, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback, Davey!

August 21, 2019

Excellent service, the team always is founding the solution. Ron and J,T made an excellent work. Thank you so much! Your are amazing Guys!.We are so happy with the Sienna, that van is very pretty and efficient. More

by OMARVSEGURAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James J.T Arscott, excellent work, thank you so much!, Ron Pritchyk
Aug 22, 2019 -

Toyota of Scranton responded

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating, Omar!

August 20, 2019

Very nice experience. The service department was an easy professional experience. The staff in the service department were very timely and customer friendly. It was a very More

by JUSTINEGATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Brzegowski
Aug 20, 2019 -

Toyota of Scranton responded

Thank you for the positive feedback and 5 star- rating, Justine!

August 20, 2019

Great Service! James Brown is awesome! It took 2 visits, but our recently purchased Honda CRV is working excellant. The entire staff in service is very professonal. More

by Mike m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown
Aug 21, 2019 -

Toyota of Scranton responded

We appreciate the great review and 5 star- rating, Mike! We are happy to hear James was able to help you out!

August 20, 2019

Service Great service . Friendly staff. Easy to make appointments and service done in a timely manner. All staff was helpful and courteous. We are happy with More

by MCDERMOTTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gabriel
Aug 21, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share about your experience at our dealership! We are so happy to hear your experience with us was a great one!

August 20, 2019

Took the time to explain I did not feel that Maxx was pushing to make a sale,he took his time helping me (like family). He is a great guy to work with would go back in the fu More

by Mike1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Aug 21, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback, Mike! We are happy to hear your experience with us was a great one!

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