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Toyota of Scranton

Scranton, PA

4.7
5,476 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,476 reviews

July 12, 2019

No hassle, easy process. Friendly people, great deal I came in knowing what I was looking for and my sales rep was great. He took the time to answer my questions, no pressure. The gentleman that put my More

by CHERIE.I.STONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Vieira, Howard Sweeny
Jul 12, 2019 -

Toyota of Scranton responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Cherie!!

July 12, 2019

I had an issue regarding my registration card. I had an issue regarding the type of vehicle that was listed on my registration card and at first no one seemed to be able to help me but since yester More

by RCALOMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Vieira, Michael Reilly
Jul 15, 2019 -

Toyota of Scranton responded

We appreciate this feedback.

July 11, 2019

good experience, nice car I don't like buying cars, but this was a very good experience. It was quick & painless and the facilities were very nice. thank you More

by JBENSCOTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski, Michael Reilly
Jul 11, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating! We are so happy to hear you had a very good experience at our dealership!

July 11, 2019

Great customer service but came out with a problem Your customer service was excellent! Especially Tiffany!!! She was extremely helpful, professional, explained everything, and very understanding. She More

by RAMALAMA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share about your experience at our dealership, RAMALAMA.

July 11, 2019

ToS is what you should expect from a car dealership Essentially every trip to Toyota of Scranton is painless, which is not always the case when heading to a dealership. You get courteous service at reas More

by MAL86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Jul 12, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share about your experience at our dealership, Mal.

July 11, 2019

My Scranton Toyota experience All in all I was very pleased with both the service department sales department and the finance department. Everything went smoothly and I couldn’t a More

by TEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Manck
Jul 12, 2019 -

Toyota of Scranton responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating!

July 11, 2019

Tire pressure I came in for a scheduled service and a tire rotation. After driving the next day I noticed my low tire light on. When I checked the air pressure, More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jul 11, 2019 -

Toyota of Scranton responded

Matt, It is important that we discuss your recent service experience. Please contact me at 570.702.8776. Thank you. Mary Jo Preno, Vice President Guest Experience.

July 11, 2019

Scheduled service andwheel noise issue The service advisor was very courteous and kept me apprised of how the work was progressing on my Camry. The technicians were thorough in determining More

by EMCANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating, Em!

July 11, 2019

Awesome I absolutely love Toyota of Scranton. Exceptional customer service and an amazing staff! Can’t wait to go back for another new ride in two years! More

by westpanthers23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback!!

July 11, 2019

Great service I was Leary in buying a car from this place. However, Corey was awesome with helping me with everything. Jenna was quick and efficient and awesome too More

by JILL.PLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Jul 12, 2019 -

Toyota of Scranton responded

We appreciate the great review and 5 star- rating, Jill!!

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