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Toyota of Scranton

Scranton, PA

4.7
5,476 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,476 reviews

May 13, 2019

State Inspection Dan went out of his way to help me with other problems. I had a problem with my back seat and he took care of it. I will call Dan the next time my c More

by jim.mangan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Frayko
May 14, 2019 -

Toyota of Scranton responded

Thank you, Jim for the 5 stars and great review of your service visit. We will share your comments with Dan. Thank you

May 13, 2019

Car lease Wonderful. Friendly salesman. And management. Very knowledable and fair. Always a pleasure. Trustworthy. I was met at the door. And once I expl More

by mmon00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
May 14, 2019 -

Toyota of Scranton responded

We are thrilled to know you had an enjoyable buying experience. Thank you for taking the time to offer your review plus the 5 stars. Enjoy your new vehicle !

May 12, 2019

New Car Purchase The experience was very good from sales to finance to mgmt. Only room for improvement is to figure out a way to shorten the significant wait time betw More

by Buyer2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

May 12, 2019

Amazing Bought a new 2019 Tundra TRD Pro from Scranton Toyota, I cannot day enough about this dealership, from the second I walked in till I left with my Truc More

by SLEOTTA3111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Toyota of Scranton responded

We really appreciate the 5 stars and great review!

May 12, 2019

Cant get in touch with the salesmen I haven't gotten a response from the salesmen, I bougth the car from, he promised the dings in the car would be removed, by dent doctor. Still no resp More

by BOOBSY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Heddin
May 13, 2019 -

Toyota of Scranton responded

Hello, we regret to hear you’ve had trouble getting in contact with someone from our dealership. Please reach out to me at (570) 702-8776. Thank you. - Mary Jo Preno, Vice President - Guest Experience

May 10, 2019

Great service and outstanding team of people . Excellent team respectful of our time, solved all of our problems and kept us informed of every step of the process. More

by PARRIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski, Dan Gabriel, Vito Sampogne
May 10, 2019 -

Toyota of Scranton responded

We appreciate the 5 star rating and positive feedback, Parrigan!

May 09, 2019

Service Very friendly and good communication. The team does a good job letting me know the status of my vehicle in service. The one improvement in the waitin More

by chado77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 09, 2019 -

Toyota of Scranton responded

We do understand the importance of keeping you updated on your vehicle repairs. Thanks for the 5 stars!

May 09, 2019

Great Experience Sales and service staff were all friendly, helpful and efficient. A good experience all around! I have delt with them for many years and would plan t More

by E44B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Bryan Matarese
May 09, 2019 -

Toyota of Scranton responded

Thank you for your loyalty. We value your business and will continue to work hard at meeting your needs. We appreciate the 5 star review. Thanks again.

May 09, 2019

Returning customer This is my second car bought from here and Iam satisfied with both purchases. They didn’t go over the top to get my business nor did they outdo themse More

by ABLASKOVICH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
May 10, 2019 -

Toyota of Scranton responded

Thanks for your loyalty! We appreciate this feedback and the 4 star rating.

May 09, 2019

2019 RAV4 We had a great experience at Toyota of Scranton. Friendly and knowledgeable sales associates and fair prices. We will return for our next Toyota pur More

by COR5877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
May 10, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review, Cor! We look forward to seeing you back at our dealership in the future!

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