Back

Toyota of Scranton

Scranton, PA

4.7
5,650 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,650 reviews

July 23, 2019

Purchased New Car Salesman and Manager were very friendly and helpful. I was able to get a price that was within my budget thanks to their help drove away with a reall More

by DEMIALBANO
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Allen Blad
Jul 24, 2019 -

Toyota of Scranton responded

We really appreciate the 5 star- rating and fantastic feedback, Demi!! Congrats on your new car!

July 23, 2019

The vehicle was not cleaned properly and has a smoke smell. The sales associate was very good. His name was Josh Gill. The vehicle was not properly cleaned and had an issue with the brakes that I needed to go b More

by Dacw04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gill
Jul 26, 2019 -

Toyota of Scranton responded

Hi Dacw, we are very concerned to hear that your car smelled and had garbage under the seat after your service visit. This is not an example of the type of service we provide here at Toyota of Scranton. Please give our Vice President Guest Experience, Mary Jo, a call at 570-702-8776 to discuss this further.

July 23, 2019

Chris Wagner took such personal care of us Chris Wagner was recommended to us by a friend that has leased 6 vehicles. So we asked for Chris to work with us. He took a lot of time explaining a More

by LLIGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wagner, George Zepherin, Michael Reilly
Jul 24, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback, LLIGI! We are happy to hear Chris was able to help you out!

July 23, 2019

Great Service I had an appointment to get a part for the transfer box. Toyota loaned me a vehicle as they thought it would take a day to finish. I got a telephone More

by inda1735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gale, Service Mgr.
Jul 24, 2019 -

Toyota of Scranton responded

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating, Inda!

July 22, 2019

Extremely helpful The contact that checked us in was wonderful. I had my 30 day check in and my son had lost a tiny video game down the side of one of the seats. They m More

by FONZOASHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New employee in service department. Not sure of name, Ron Pritchyk
Jul 22, 2019 -

Toyota of Scranton responded

FonzoAshley, We want you to have the best experience at every visit to our dealership. We hope your son is happy...so glad we could help. Thank you for the outstanding review. Thanks again, Mary Jo Preno, Vice President Guest Experience.

July 22, 2019

Excellent Staff was all very friendly Service was extremely fast the place is always clean I would definitely recommend this dealership for service or for a p More

by MIKEWIENCKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating, Mike!!

July 22, 2019

2019 Tacoma Purchase I went to Toyota of Scranton to browse their pickup trucks. The sales and finance staff was extremely helpful and friendly, and ultimately helped me f More

by JUSTINDWALL93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Ron Pritchyk
Jul 23, 2019 -

Toyota of Scranton responded

We really appreciate the 5 star- rating and fantastic feedback about our staff, Justin!

July 21, 2019

Great new car buying experience Brian was an exceptional salesman. He answered all our questions honestly and there was absolutely no pressure to buy a car. He stood by everything he More

by trina4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Jul 22, 2019 -

Toyota of Scranton responded

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating, Trina!!

July 21, 2019

New Toyota rav lease Had a excellent experience with sales person on leasing my 2019 rav xle Chris was very professional in every way on answering all my questions and More

by DBLODNIKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wagner
Jul 22, 2019 -

Toyota of Scranton responded

We really appreciate the 5 star- rating and fantastic feedback!

July 21, 2019

Very nice experience. We had a great experience with Toyota of scranton. The salesman and staff were very accommodating to myself and family. They took the time and gave u More

by JUSTINEGATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski, Michael Reilly
Jul 22, 2019 -

Toyota of Scranton responded

Justingates, welcome to the Toyota of Scranton family! We are delighted we were able to get you into a vehicle that meets your needs. Thanks for the awesome review and 5 stars. All the best, Mary Jo Preno, Vice President Guest Experience

Jul 22, 2019 -

Toyota of Scranton responded

Justinegates, welcome to the Toyota of Scranton family! We are delighted we were able to get you into a vehicle that meets your needs. Thanks for the awesome review and 5 stars. All the best, Mary Jo Preno, Vice President Guest Experience

...
384
...