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Toyota of Scranton

Scranton, PA

4.7
5,476 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,476 reviews

May 05, 2019

Purchase of 2019 Tundra CrewMax limited The overall experience was 5 star. The customer service and care shown but Jeffery was over the top! His commitment to making sure everything I neede More

by dinitrophe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski
May 06, 2019 -

Toyota of Scranton responded

We appreciate the 5 star rating and positive feedback!

May 05, 2019

my experience Stephanie was great to deal with, she explained what needed to happen to correct the problem. the work was completed with in 2 hours. thanks More

by mrkcruc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Toyota of Scranton responded

We really appreciate you taking the time to share about your experience and the 5 star rating!

May 05, 2019

Solid if not exemplary customer service I had a very positive experience with all of the staff, but Tiffany made my experience special. She was personable and knowledgeable. I hope she is wo More

by BECKMAKA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the positive rating, Backman!

May 05, 2019

Got out of my dream & into my car! I just love my new Toyota Camry! The Sales team at Toyota Scion of Scranton put their heads together & worked out the best deal for me & what I could More

by Angie1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Nicholas Vieira
May 06, 2019 -

Toyota of Scranton responded

Congratulations on your Toyota Camry, Angie!! Thank you for the 5 stars and awesome review!

May 04, 2019

Quick service Went in for RAV4 servicing and was pleasantly surprised there was a shuttle to drop me of at work. My car was ready on time and I also got a return s More

by Legotown
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review! Congratulations on your RAV4!

May 03, 2019

Terrible People Toyota of Scranton rips you off. They sold me a defective vehicle and would not give me back a full refund. I bought a vehicle for 15,499 and a week l More

by VAGNARELLI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace, Michael Reilly
May 06, 2019 -

Toyota of Scranton responded

Hello, we are sorry to hear that your experience with Toyota of Scranton did not meet your expectations. Customer satisfaction is always our top priority, so we would love the opportunity to discuss your situation in more detail in hopes that we can resolve any issues. If this is something you’d be interested in, please reach out to me at (570) 702-8776. Thank you. - Mary Jo Preno, Vice President - Guest Experience

May 03, 2019

Good service Kevin always does a fantastic job. I never have to worry when he checks over the car. Always suggests things, but never so pushy I don’t want to go ba More

by On the go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
May 03, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

May 02, 2019

Bought a car Very friendly and helpful they tried to make you comfortable our sales associate was very patient when my husband and I were trying to make a decisio More

by laurierought
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
May 03, 2019 -

Toyota of Scranton responded

We really appreciate the 5 stars and positive review, Laurie! Congratulations on your purchase!

May 02, 2019

great!!! Very friendly and helpful they tried to make you comfortable my sales man was very patient with me and worked very hard to make me happy with my new c More

by DEEMENDICINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rogari, Michael Reilly
May 03, 2019 -

Toyota of Scranton responded

We appreciate the 5 star rating and positive feedback!!

May 02, 2019

Service Fantastic service, great people, always willing to accommodate!!!People skills are excellent!!!!would recommend this dealership to everyone in the Luz More

by b.prevuznak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review! We're so happy to hear you had a wonderful experience at our dealership!

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