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Toyota of Scranton

Scranton, PA

4.7
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,471 reviews

December 20, 2018

New Vehicle Purchase Experience Very happy with Jeffrey Felkowski. He was extremely polite, patient and helpful in explaining every detail. Toyota is fortunate to have him as an e More

by Happy!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 20, 2018

20000 mile service and oil change very good service and the staff was very good to work with. the dealership is a pleasure to go to and very comfortable waiting area More

by MROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 20, 2018

30 Day Visit My 2018 RAV is the third vehicle I've purchased from the dealership, and the fact that the service center is so well run is one of the reasons I have More

by farrellj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Frayko
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for being a loyal customer! Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future! We hope you are enjoying your 2018 RAV.

December 20, 2018

6 Month Service. Appointment on time and estimated wait time right on. Wash was a bonus. This was a free service of tire rotation and multiple point inspection. More

by EBURDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people unknown.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 20, 2018

Recent Service Great Service center. Completely checks your car top to bottom. Keeps you informed of all your service needs. Wash is an extra bonus Auto Butler also More

by JONE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 19, 2018

Service Visit Fast efficient friendly service people I was out of there in under one hour. Stephanie was very helpful and explained what was going to be done and ga More

by jeannescielzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 19, 2018

very easy an friendly It was a pleasure working with Doug Stahl who was very good at explaining the features of RAV 4. Itold him what I was looking for and the first one h More

by ECOOK511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the gentlemen who explained the features of the car Ido not recall his name., Michael Reilly
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback! We hope you are loving your RAV4.

December 19, 2018

Servoce only problem was checking in was unclear, I was handed a paper but not told that I had to hand it in at the service desk and waited an hour before I a More

by TREBAR18444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 12, 2019 -

Toyota of Scranton responded

Thanks for giving our dealership a 5 star rating and sharing about your experience at our dealership!

December 19, 2018

Great! Always easy and comfortable to get service work done at Toyota of Scranton. They explain everything and get you in and out quickly. Everyone is very More

by vintagemeeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 19, 2018

Service Did an excellent job on my service and had my recall and state inspection done in no time. Very friendly and fast service! Would recommend to others More

by skarbez54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

We really appreciate you recommending us! Thanks for the positive review and taking time to share about your experience.

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