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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

December 19, 2018

Unreal service and honorable Bought used car few months and needed spark plugs and other things. Other dealers probably wouldn’t have done all for free but Toyota Scranton is grea More

by Jnealis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whichever Kevin helped was great. , Kevin Brzegowski
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

December 19, 2018

Return customer We bought our mini van from here 2011. They are friendly. Excellent service. After 7 years , we want to change another Toyota, still want to check out More

by HWlikeToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Seo, Nick Bosque
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

December 19, 2018

Got what was expected. I got the service I expected here. No different than other dealerships I have dealt with. There's really nothing at this dealership that makes them More

by pricee0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 18, 2018

The gentlemen were couteous and informative A s a woman purchasing my own vehicle , I believe I was treated as such. I was attended to quickly by Brian. It was a comfortable experience. Thank More

by JUJU1600
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 18, 2018

Excellent service The staff at dealership is very professional. All costs were fully explained. The issue at hand was resolved and the elective services were reasonabl More

by WPYEOMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Vitorio
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review!

December 18, 2018

Great service center very helpful and efficient From check in to pick up everything was very smooth and efficient. The service staff were very pleasant and helpful. The car was ready right on time. More

by GKH7867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

December 18, 2018

Fair,a little unhappy Bad experience with getting tire replaced ,outragist prices even with the alowence I got for new one.I really planned to continue to get my car servic More

by MARYANNBECKWITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Feb 12, 2019 -

Toyota of Scranton responded

We really appreciate you taking the time to share about your experience at our dealership.

December 18, 2018

recall fast and efficient service, dealt with stephanie she kept me informed throughout whole process. i called for recall notice and she ordered the parts a More

by NEWYORKGIANTSFOREVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 18, 2018

Bought a new car Everyone was so very helpful. They went out of their way to make us comfortable while we waited for the process to unfold. They went out of their way More

by KCULLEN785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Keohan, Nick Bosque, Michael Reilly
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We hope you are loving your new car.

December 18, 2018

Fast and professional Travelled 300 miles to buy a new truck and wasn't disappointed. Great trade in and great prices. If your thinking about buying a Toyota, Toyota of Scr More

by SPOLLA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Keohan, AJ Wallace
Jan 25, 2019 -

Toyota of Scranton responded

We really appreciate you recommending us! Thank you for the 5 stars and awesome review!

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