Toyota of Scranton

Friendly, professional and same day delivery. This was the second time I purchased a Rav 4 from Toyota of Scranton. No pressure sales, Very friendly and professional staff who take the time to exp This was the second time I purchased a Rav 4 from Toyota of Scranton. No pressure sales, Very friendly and professional staff who take the time to explain everything and do everything they can to make sure you are satisfied with your experience. More

Extremely satisfied customer, picked up my third lease car. I have been satisfied with all my dealings with this dealership. You have many great employees that work as an amazing team. Nick was very knowledgea I have been satisfied with all my dealings with this dealership. You have many great employees that work as an amazing team. Nick was very knowledgeable, congenial, and enthusiastic. It is always a pleasure doing business with Howard. More

Great Dealership After going back and forth with 3 other dealers and getting frustrated with the process I took a chance and emailed Toyota of Scranton, who had me dre After going back and forth with 3 other dealers and getting frustrated with the process I took a chance and emailed Toyota of Scranton, who had me dream truck in stock. I received a phone call as soon as they opened from Chelsea Seo, who asked me what I wanted and took all my pertinent information. Within 30 minutes she called back with numbers that were far below any that I had gotten elsewhere and even lower than I had anticipated. I made an appointment with her to see Corey Boynton and the next morning I was picking up my new truck, no hassles, no back and forth nonsense. Exactly what I was promised over the phone. I can’t thank them enough or say enough good things about them. Everyone was super friendly and professional and took care of me like I was their top priority. This has been the BEST and easiest experience in over 20 years of buying new cars. I would definitely contact them again for another vehicle. More

Best dealership I have experienced Best dealership i have been to. From my salesman Max who answered all of the questions i had and took his time with me. To the finance department, Mar Best dealership i have been to. From my salesman Max who answered all of the questions i had and took his time with me. To the finance department, Marissa and Mike, getting my paperwork ready. Everything was very smooth and stress-free. I will be recommending this dealership and Max. More

Phil was wonderful! Went out of his way to take care of my Your car is taken care of ASAP. PHIL made my wait very relaxing. He went out of his way to get the title info for my car Never got angry or frustra Your car is taken care of ASAP. PHIL made my wait very relaxing. He went out of his way to get the title info for my car Never got angry or frustrated he is an asset to your company. Meant a lot More

Awesome customer service Phil was the best to work with! I would work with him anyway! He was pleasant and personable from start to finish. He also was very understanding and Phil was the best to work with! I would work with him anyway! He was pleasant and personable from start to finish. He also was very understanding and helpful in finding the best most affordable price for my 4 new tires. I was so much more relieved when the price wasn’t as bad as I thought it would be! I can not thank him enough, he is an asset to Toyota. More

15000 mile service checkup Service was very good. Done in a very reasonable time frame, actually less time than I had anticipated. Went over my concerns since mileage is less. Service was very good. Done in a very reasonable time frame, actually less time than I had anticipated. Went over my concerns since mileage is less. Very friendly. More

Great service The Staff at toyota of Scranton are the best. My salesman John Skumanich and Service dept. Tiffany Peoples make my visits vrey personal. They represen The Staff at toyota of Scranton are the best. My salesman John Skumanich and Service dept. Tiffany Peoples make my visits vrey personal. They represent Toyota well! More

Experience with our dealer Doug Our dealer Doug was very helpful and answered all our questions. We did not feel pressured or rushed into making a decision . Thank you Doug Our dealer Doug was very helpful and answered all our questions. We did not feel pressured or rushed into making a decision . Thank you Doug More

Trying to charge for a covered service Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars is where dealerships make their money so I get it. More