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Toyota of Scranton

Scranton, PA

4.7
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,471 reviews

December 04, 2018

Nice experience My service visit was timely, friendly, courteous and low pressure. I was impressed with the cleanliness and the overhead door operation. When I pulle More

by JPMESKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Love Toyota of Scranton Every time I have been at Toyota of Scranton, I have not run into any issues. They are very attentive, timely and make sure they do their job well. Th More

by pmazzacaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Keohan, Philip Sottile, Matthew Stein, Louie Vitorio , Marissa Bernardi, Jeff Warabak, Ryan Staples, Travis Langlois
December 03, 2018

Oil change an PA inspection Service for PA . inspection an oil changed,service was great an nice workers.everyone was helpful an curtiuse from the hone call to service appointmen More

by MIDVELECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Evanusa
December 03, 2018

Service Center Stephanie was so knowledgeable and helpful from the time I dropped my car off to when I picked it up and I had a most pleasant, friendly ride with Bri More

by SEANYMCANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ramos
December 03, 2018

Service Took the car in to have an evaluation. The service was quick and thorough. They determined the problem and approximate cost to repair. We are choosin More

by SHARONDANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Feliciano
December 03, 2018

excellent service was very pleased with the service and collision repair when my car was hit by a deer. THe repair work was excellent and is invisible now that its com More

by john.archibald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STefan and ERin in the collision repairs team
December 03, 2018

Recall & service visit I was unhappy that the part for my vehicle was not available during my visit necesitating a return appointment. I would have appreciated a phone call More

by joe.amendola8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mercado Sr., Allen Blad, Elcryssan Gant
December 03, 2018

25000 mile service service was quick everyone is very friendly nice waiting area comfortable seating and its great to have dunkin dounuts in the waiting area I will be b More

by BTROUT2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Very nice service center Toyota of Scranton is in a great location, very clean facility and friendly personnel. Stephanie addressed all concerns and question about the vehicle More

by RIZZOKI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Excellent Service Since we bought the RAV 4 one year ago, our experience with Toyota service has been outstanding. We are notified when service is required and each tim More

by Lverrsmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Osecki and Erin in Collison Center, Jamie Bugno
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