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Toyota of Scranton

Scranton, PA

4.7
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,471 reviews

November 30, 2018

Honest I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they ca More

by KUNIEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pritchyk, Vito Sampogne
November 30, 2018

Jamie Bugno and Stephanie Jones took great care of me! Jamie Bugno and Stephanie Jones took great care of my vehicle needs when I needed new tires. There professionalism and great customer care is what mad More

by PAWALSH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Bugno
Nov 30, 2018 -

Toyota of Scranton responded

Thank you Mr. Walsh for the awesome review. Jamie and Stephanie are all about providing excellent customer service. We are delighted you had an outstanding experience at your recent service visit.

November 30, 2018

Absolutely wonderful Went in looking for a reliable used car looked at a Rav 4 on the internet got to the dealership and my salesman Chris Wagner and I took it for a test More

by LOSTROWS469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wagner, Jenna Sledzinski, Chelsea Seo, Elcryssan Gant
November 30, 2018

I love coming to Toyota Scranton!! Friendliness, cleanliness, professionalism, and of course Dunkin Donuts, this place is the best! I also must give kudos to my mechanic Michael Casale. More

by ROADEOMAGIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casale
November 30, 2018

Scam artist The person at the desk was telling me I needed all kin ds of unnecessary work done to my 2017 tundra. He said I needed new rotars. I went to a mecha More

by JAMESLEVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Brzegowski
Nov 30, 2018 -

Toyota of Scranton responded

Hi James, I would like to speak to you about your comments in the review you completed. Your satisfaction is our goal, and I welcome your feedback. Please contact me at 570.702.8776. I would appreciate the opportunity to have a conversation. Thank you, Mary Jo Preno, Vice President Guest Experience.

November 30, 2018

15 K Service. Fast,efficient, professionaly explained what was done.for 15 K SVC.Compared to WB I believe the atmosphere is calm and inviting . the coffee was good More

by FRANKMOHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
November 30, 2018

Service Dept. I was very pleased with the staff of the service dept. who were all very friendly and my service writer Alan, and the work performance. I was disappo More

by gjahunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Frank Vieira, Nicholas Vieira
November 30, 2018

Used 2015 RAV 4 Limited Purchase Dealt with Sales Rep Ron Pritchyk. He was very professional, personable and familiar with the vehicle. The experience was thorough with a walk aroun More

by DDSADVARY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pritchyk
November 30, 2018

very comfortable Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The 2 Dallas Cowboy fans, AJ Wallace, Jeff Warabak
Dec 01, 2018 -

Toyota of Scranton responded

Our goal is to provide each customer with a truly exceptional experience at each visit to our dealership. Thank you for the awesome review and perfect, 5 star rating. Take care. See you at your next visit.

November 29, 2018

Very good service I love dealing with your dealership. It is so nice and very convenient that you have the shuttle service. E everyone that works there is very polite. More

by ZAP91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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