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Toyota of Scranton
Scranton, PA
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,470 reviews
November 22, 2018
great service We arrived at the appointment time there was no wait to check in and about a 1/2 later we were done and on on way. We arrived at the appointment time there was no wait to check in and about a 1/2 later we were done and on on way. More
by STAMPSRME1117
Verified CustomerEmployees Worked With
Ron Pritchyk
November 22, 2018
Happy day Inspection is done for another year and winter tires are riding smoothly! Thanks Toyota!!! I usually wait for the work to be completed, but was able t Inspection is done for another year and winter tires are riding smoothly! Thanks Toyota!!! I usually wait for the work to be completed, but was able to have my friend pick me up and we went to lunch. A win win all around! More
by JLCAREY68
November 22, 2018
Great service The service was very good and helpful I had questions answered and was treated very respectful. The service took a little less time than was predicted The service was very good and helpful I had questions answered and was treated very respectful. The service took a little less time than was predicted More
by JGUYDOSH
Employees Worked With
Jamie Bugno
November 21, 2018
New purchase Not sure of everyone who waited on us but all we're great. Everyone made sure we were very satisfied for a sale and Doug and Joe really went out of hi Not sure of everyone who waited on us but all we're great. Everyone made sure we were very satisfied for a sale and Doug and Joe really went out of his way to satisfy us More
by CHICKIEBOG
November 21, 2018
New Car Purchase I purchased a new car from this dealership and Maxx was extremely helpful and very professional. He treated me with attention and took care of my nee I purchased a new car from this dealership and Maxx was extremely helpful and very professional. He treated me with attention and took care of my needs. He even offered more help than I had anticipated and am glad that he took care of me. More
by litchpal
Employees Worked With
Maxx Broden, Howard Sweeny
November 21, 2018
Excellent service and in our price range.The facility is great and centrally located. I believe we’ll enjoy doing business here. Thanks for all your help. service and in our price range.The facility is great and centrally located. I believe we’ll enjoy doing business here. Thanks for all your help. More
by MMD7171
Employees Worked With
Cathy Keohan, Bryan Matarese
November 21, 2018
Great place, great people Recently got 2016 Toyota Tacoma. I was disappointed I didn’t get a usermanual or truck mats for the truck, you should provide them regardless if the t Recently got 2016 Toyota Tacoma. I was disappointed I didn’t get a usermanual or truck mats for the truck, you should provide them regardless if the truck was used. Very happy with the truck, although these things would have made me happier. Trying to figure out all the electronics by searching online and had to by cheap floor mats to protect the carpets, I didn’t know there weren’t any floor mats because of the “paper floor mat covering the floor” More
by jasoneddavidson89
Employees Worked With
Jeffrey Felkowski, Bryan Matarese, Howard Sweeny
November 21, 2018
great dealer absolutely loved the dealer. great presentation overall, liked how they had they delivery center for the new vehicles and the service center was abso absolutely loved the dealer. great presentation overall, liked how they had they delivery center for the new vehicles and the service center was absolutely top notch. was also blown away completely by certified body shop this dealer has. just incredible. More
by KCM732
November 21, 2018
Displeased The 5,000 service was completed as stated. However, I wouldn't call placing air fresheners inside the car "ionizing and detailing it". After removin The 5,000 service was completed as stated. However, I wouldn't call placing air fresheners inside the car "ionizing and detailing it". After removing the air fresheners from my cup holders, the car smells the same as it did when I dropped it off. My interior was not touched by your team since my mats and dash were in the same condition as when I dropped it off. Upon my arrival I was informed my car was still back in detail, however nothing was different. Therefore, that tells me my car was parked there after the 5,000 service was completed and never touched. I am very displeased with my recent visit. More
by bria106
Employees Worked With
I don't know the employee's name since they didn't identify themselves.
November 21, 2018
new rav4 The shopping experience was positive. We liked everyone we dealt with, especially our salesman John Skumanich who was very patient with all of our qu The shopping experience was positive. We liked everyone we dealt with, especially our salesman John Skumanich who was very patient with all of our questions. More
by DILLONJAS
Employees Worked With
Cathy Keohan, John Skumanich
