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Toyota of Scranton
Scranton, PA
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,476 reviews
November 01, 2018
Tire rotation, yearly inspection Prompt, informative, friendly service which combined scheduled work with suggested appraisal of vehicle value if traded in for purchase or lease on 20 Prompt, informative, friendly service which combined scheduled work with suggested appraisal of vehicle value if traded in for purchase or lease on 2018 or 2019 Toyota More
by E44B
Verified CustomerEmployees Worked With
Ron Pritchick
November 01, 2018
Mechanic stripped oil plug Told I would have to replace oil pan ,not repairable COST to replace 480.00. Cause MECHANIC STRIPPED OIL. Not a good way to do business Told I would have to replace oil pan ,not repairable COST to replace 480.00. Cause MECHANIC STRIPPED OIL. Not a good way to do business More
by FSBESTEN
Employees Worked With
November 01, 2018
06:35 pm Every time I have had my 2012 Prius services at Toyota of Scranton the service has been excellent. I can not say enough about the service team especia Every time I have had my 2012 Prius services at Toyota of Scranton the service has been excellent. I can not say enough about the service team especially the expertise of the Service Team Leader Tiffany Peoples! She embodies what customers expect when bringing their vehicle in for repairs. Her customer service demeanor and willingness to get answers if she does not already have the knowledge is spot on. I will continue to get my present vehicle serviced at Scranton Toyota for as long as I have it. In the future the Toyota I choose I will also have serviced by Scranton Toyota More
by WILSON_RON58
Employees Worked With
November 01, 2018
Great Experience Friendly staff and quick turnaround on service for my Tacoma. Not to mention they also have an in-house Dunkin Donuts for your caffeine fix. Friendly staff and quick turnaround on service for my Tacoma. Not to mention they also have an in-house Dunkin Donuts for your caffeine fix. More
by jml506
Employees Worked With
Philip Sottile
November 01, 2018
A great place to buy and service your car This is the 5th car I have bought from this dealership. We are always treated fairly. They go out of their way to make sure I am happy with the deal a This is the 5th car I have bought from this dealership. We are always treated fairly. They go out of their way to make sure I am happy with the deal and That I am getting the car I want Not settling for something else. Our salesman AJ was great no pressure. He walked through the process and was not in a hurry. We will be back just as soon as the 2019 RAVs hit the floor. Can't Wait. I would recommend them and AJ with confidence and have to all my friends. More
by Nickt514
Employees Worked With
AJ Wallace
November 01, 2018
Purchasing a new vehicle I always disliked shopping for a new vehicle. But this time from the time we walked into the showroom to the time we left I felt very comfortable. Ou I always disliked shopping for a new vehicle. But this time from the time we walked into the showroom to the time we left I felt very comfortable. Our salesman and the manager. To the finance woman to the person explaining everything inside the car was so knowledgeable Have to say first time I enjoyed shopping for a new vehicle Can’t say enough about Saron O’Malley and Jenna Sledzinski. Outstanding Joe and Mark More
by JOYCEPAWELSKI
Employees Worked With
Mark Thomas Joe manager , Jenna Sledzinski, Saron O'Malley
October 31, 2018
Routine Toyota care Called for an appointment and was offered next day service. Great customer care, friendly staff, and for a busy busy place, very timely. Would recomme Called for an appointment and was offered next day service. Great customer care, friendly staff, and for a busy busy place, very timely. Would recommend for any Toyota owner. More
by ARWST9
Employees Worked With
Brenda Willis
October 31, 2018
Great dealership Easy scheduling. Nice people. Service could be quicker. Was there for my 1,000 mile check up and it took almost two hours waiting. Otherwise great pla Easy scheduling. Nice people. Service could be quicker. Was there for my 1,000 mile check up and it took almost two hours waiting. Otherwise great place. More
by DBBROSSO
Employees Worked With
October 31, 2018
Fast, professional and efficient I bought my car in another state but went in for routine maintenance. The service counter was well run, the dealership had comfortable seating for som I bought my car in another state but went in for routine maintenance. The service counter was well run, the dealership had comfortable seating for someone who wanted to wait, and the work was done speedily and right. More
by jet122949
Employees Worked With
Alyssa Esteras
October 31, 2018
Fast, professional and efficient I bought my car in another state but went in for routine maintenance. The service counter was well run, the dealership had comfortable seating for som I bought my car in another state but went in for routine maintenance. The service counter was well run, the dealership had comfortable seating for someone who wanted to wait, and the work was done speedily and right. More
by jet122949
Employees Worked With
Alyssa Esteras
