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2,951 Reviews of Toyota of Scranton - Service Center
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September 17, 2021
They did a great job in finding what was wrong with my Rav 4 car. Alan the assistant service manager did a great job and very professional. Rav 4 car. Alan the assistant service manager did a great job and very professional. More
by THETREEMAN
Verified CustomerEmployees Worked With
September 17, 2021
I completed a survey about a week ago. I don'r know why I am getting this new one. am getting this new one. More
by kathy.dooley.dfc
Employees Worked With
September 16, 2021
I serviced my car there regularly since I purchased it there and the service I received on this last visit was exceptionally poor. I actually took my car without it being repaired because they were unabl there and the service I received on this last visit was exceptionally poor. I actually took my car without it being repaired because they were unable to tell me definitively the cause of cost. Very disappointed. More
by MCENCETTI
Employees Worked With
September 14, 2021
Fast service new communication with a customer and they do fast service when you arrive do fast service when you arrive More
by CHARLIEMELENDEZ550
September 14, 2021
Always the BEST from purchase to service .Can't be beat! Professional,kind and friendly. Professional,kind and friendly. More
by DONTOM22
Employees Worked With
September 13, 2021
I cannot say enough about the customer service at Toyota I cannot say enough about the customer service at Toyota of Scranton and Jonathan Lane who helped me today when I got a huge gash in the side of my I cannot say enough about the customer service at Toyota of Scranton and Jonathan Lane who helped me today when I got a huge gash in the side of my front tire on the way into the office, merging onto 81 from CS. Tire pressure dropped to 3 by the time I was able to get off at the Main Street exit and pull into the service station. They told me they would shuttle me to work and if one of there shuttles wasn’t available they would pay for an Uber with their company card. They got me a coffee and shuttled me to and from work while my tire was replaced. So compassionate and caring when they really didn’t have to be on a Monday morning. Every single person that I came in contact with there. They made a bad situation an example of impressive customer service. More
by MEGTIMMS
September 12, 2021
Jake made the move from one leased vehicle to another simple and easy. Jake saw me outside looking and asked if we needed help. I let him know that i had service for my 4 runner. Jake asked more about th simple and easy. Jake saw me outside looking and asked if we needed help. I let him know that i had service for my 4 runner. Jake asked more about the 4 Runner ,which lead to me getting a new Highlander. We did have a wait but he offered every amenity they had to keep us comfortable. Dealership was clean, had plenty of seating and TVs. It was overall one of the best experiences I’ve had at this dealership because Jake made sure that we were taken care of the whole time. More
by Sharon Dickson
September 12, 2021
From the time I walked on the lot until 2 weeks later when I purchased the car the service was exceptional. There was never any pressure to buy. I will not hesitate to go back again. when I purchased the car the service was exceptional. There was never any pressure to buy. I will not hesitate to go back again. More
by PAT.MILLEN17
