Toyota of Scranton - Service Center

Great Toyota service department and state of the art! Very customer orientated and friendly! Jonathan Lane an assistant service manager was super and very professional! Thanks! Very customer orientated and friendly! Jonathan Lane an assistant service manager was super and very professional! Thanks! More

Great, prompt service as always at the dealership. Staff was knowledgeable and kept me up to date on the status of my service and cost was knowledgeable and kept me up to date on the status of my service and cost More

Clean and pleasant waiting area. Easy to check in. Service advisor was excellent. He advised me several times as to why my service was taking so long. Turned out to be difficult to repair wiring harne Service advisor was excellent. He advised me several times as to why my service was taking so long. Turned out to be difficult to repair wiring harness issue. More

The person who supervised the 10 000 miles service for my 2020 Toyota Prius was Ms Alyssa Esteras. She was extremely competent and efficient and solicitous (I am 88 years old). All this was very appreciated 2020 Toyota Prius was Ms Alyssa Esteras. She was extremely competent and efficient and solicitous (I am 88 years old). All this was very appreciated by the old person I am. More

Jon was very professional. They recognized my needs. National Toyota needs to resolve my 2 issues. I have gone back because of fuel tank and tech issues National Toyota needs to resolve my 2 issues. I have gone back because of fuel tank and tech issues More

I was going to write a hard copy letter complimenting the entire operation. My problem (a leak in AC lines) was not easy to find but they worked at it tirelessly. I was kept informed throughout by CHRIS EL entire operation. My problem (a leak in AC lines) was not easy to find but they worked at it tirelessly. I was kept informed throughout by CHRIS ELLIS and he did a fantastic job of following through. AND I had bought a extended warranty and he knew this and kept the costs to a minimum, so thank you and will certainly recommend you to others More

I have great experience in your service. All staff member were polite and helpful. Everything was done in fast and efficient manner, will definitely come back when is time for new car were polite and helpful. Everything was done in fast and efficient manner, will definitely come back when is time for new car More

I have been a customer at Toyota of Scranton for approximately 2.5 years and have not been disappointed yet! From sales to service appointments. Every staff member has been pleasant, knowledgeable a approximately 2.5 years and have not been disappointed yet! From sales to service appointments. Every staff member has been pleasant, knowledgeable and patient! More

My last visit was an emergency because of noise that my tires were making. It turns out that at the previous visit, a few day before, the tech did not do his job right. Alan took very good care of me and w tires were making. It turns out that at the previous visit, a few day before, the tech did not do his job right. Alan took very good care of me and was very gracious and apologetic for the error. I could have been killed if my tire had fallen off while I was on the highway. More