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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

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February 26, 2021

It was a good visit. Why in the world would you set a minimum. What is wrong with you people. Alan explained everything very well. More

by mooshy420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

mooshy 420, we are happy to know Alan was so helpful. Thank you.

February 26, 2021

Toyota of Scranton has always been great to deal with for sales and service. The sales department and the service department are great and highly recommended. More

by FINALLYSUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Thank you, Finallysusan, for your review and 5 star rating. We value your friendship. Take care.

February 25, 2021

Professional job Im happy with Scranton Toyota service Professional job Im happy with Scranton Toyota service and will buy my next cart with Scranton Toyota and due to Scranton Toyota Service department. More

by MTNDEW1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 26, 2021 -

Toyota of Scranton responded

Mtndew1960, we are pleased to read your review! Thank you very much for your perfect, 5 star review of your service experience. We look forward to serving you for many years. Take care.

February 24, 2021

Tire rotation and inspection were done , it didn't take as long as they said .They drove me back home and picked me up, This was great. Tiffany Peoples was very helpful. My blue tooth was not eorking and More

by CEE349
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Toyota of Scranton responded

CEE349, sorry to hear your blue tooth is not working. Did you happen to work with Mark Thomas at our dealership? He is the product specialist. Please contact Mary Jo Preno, Vice President of Guest Experience to discuss. You can reach Mary Jo at 570.702.8776. Thank you for the perfect, 5 star review of your recent service visit. We are happy you could get a ride home and back to our dealership. It is a nice amenity. tiffany is an asset to our team. Thank you for acknowledging her efforts. Take care.

February 24, 2021

It was a Great experience as always. Quick service, friendly staff and a comfortable waiting area. Highly recommended to all Toyota owners in Northeast PA. More

by Ravowner
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Toyota of Scranton responded

Thank you, Ravowner! We want to provide our guests with excellent service performed in a timely fashion. Thank you for taking the time to let us know how we did. It is appreciated. Take care.

February 23, 2021

1st time I have bought a vehicle from your dealership and won't be the last! Very professional. Been telling all my friends the next vehicle they buy go to Toyota of Scranton More

by DAWSONEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Feb 23, 2021 -

Toyota of Scranton responded

Welcome to the Toyota of Scranton family, Dawsonemail! Thank you for the perfect, 5 star review and your recommendation. We all appreciate it. Take care.

February 22, 2021

Always great customer service and vehicle service. They answer all of my questions and explain everything in detail to me. Can’t see myself dealing with anyone else! More

by CINDY8199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Feb 22, 2021 -

Toyota of Scranton responded

cindy8199, We strive to provide our guests with answers to any questions regarding their vehicle. We want you to understand your vehicle and we are only too happy to assist you. Thank you for your awesome review. It is appreciated. Take care.

February 21, 2021

I have started bringing my three Toyotas here for service, everyone is very friendly, professional, and efficient. Most everything they have recommended has been at a comparable price to my smaller h More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois
Feb 22, 2021 -

Toyota of Scranton responded

Pfafffamily, thank you for servicing your Toyotas at our dealership. We value your business, and hope to have a long lasting relationship with you and your family. We are honored to service your vehicles. Take care.

February 21, 2021

Very courteous and professional. The service department had me in and out in no time. Waiting area nice, clean and comfortable. I really like this dealership! More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Scranton responded

Excelusp, We are delighted to know your recent service visit went well and you like our dealership. We look forward to your next visit. Thank you. Take care.

February 20, 2021

Upkeeping my vehicles is my responsibility. Where I take them for service is a choice I don't take lightly. A S M Stephanie Jones is a professional with people skills. Thank You . More

by MAC14117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Scranton responded

Thank you, MAX14117. We are thrilled you made the decision to service at our dealership and work with Stephanie. It is our pleasure to service your vehicle. Take care, and thank you again for the perfect, 5 star rating.

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