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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

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February 10, 2021

Courteous service people.Dent and paint was done Courteous service people. Dent and paint was done correctly. Job was done in a reasonable amount of time. They sent estimate and bill directly to More

by BARBSOYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Toyota of Scranton responded

Barbsoya,we are thrilled to know all went well with your visit to our Collision Center. Thank you for letting us know. We all appreciate the 5 star rating. Take care.

February 10, 2021

Service was good Very satisfied was done in timely manner they were all friendly to me in the future I will buy another Toyota thank you More

by LISAMICHALIK1612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Toyota of Scranton responded

Thank you, Lisamichalik1612, for taking the time to review your recent service visit. We are so happy all went well. The 5 star rating is greatly appreciated. Take care.

February 10, 2021

Very friendly and a great place to go to! Met all my needs on a vehicle I wanted. Great experience all around! Would buy from them again! More

by JERZIGIRL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Feb 10, 2021 -

Toyota of Scranton responded

Thanks Jerzigirl26, for the awesome rating and your recommendation. Enjoy your new vehicle. Take care.

February 10, 2021

Very professional and helpful. Worked with my price range and made sure I was satisfied with the vehicle. I would recommend anyone to shop here. More

by HARDINGN2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 10, 2021 -

Toyota of Scranton responded

Hardingn2001, thank you for taking the time to let us know about your buying experience. We are thrilled you were able to find a vehicle that suits your needs. Enjoy. We are also so happy you recommend our dealership. That means so much. Thanks again. Take care.

February 09, 2021

I have to say i am always please with the level of concierge services that the dealership provides. From the unbelievably clean drive in area to the welcoming reception from the staff. I will not get More

by MAYMICHAEL40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Toyota of Scranton responded

Maymichael40, We strive to provide our guests with a clean, welcoming environment. We make every effort to maintain a safe environment especially with the current situation happening in our world. Every day our goal as a team, is to exceed our guests' expectations...we are thrilled that was the case in your situation. Thank you for taking the time to let us know how we did at your visit. We are delighted to earn 5 stars. Be well.

February 09, 2021

Service was great, not a long wait and a nice thing is they have Vendor area where you can get a drink or coffee even something to eat while you wait. Definitely recommend for your service needs. More

by BIGTREK15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
Feb 09, 2021 -

Toyota of Scranton responded

Thank you, Bigtrek15, for servicing your vehicle at our dealership. We also appreciate your top rating of your experience and your recommending our dealership. Thanks so much. Take care.

February 08, 2021

I like dealing with Andrew and Jenna. They are very professional and genuinely nice people. I appreciate not being swarmed by salespeople. I like being able to get a coffee while I wait for my car to More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberger, Jenna Sledzinski , Alyssa Esteras
Feb 08, 2021 -

Toyota of Scranton responded

Thank you, Jeff, for taking the time to let us know about your buying experience. We do have an awesome team, and feel so grateful we have people like Andrew and Jenna as part of the team. They are amazing. Thanks so much for your top rating and recommendation. All the best to you.

February 07, 2021

Brought my Tacoma in a few minutes early. Camera in bay did not pick license plate and attendee had to bring it back out thru the bay and get it rescanned. Then the car in front of it wouldn’t start and th More

by SMK8ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

Accidentally came in a week early for my appointment and they were so nice about it and was still able to get my car in More

by AEFONZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Toyota of Scranton responded

We are only too happy to help! Thank you for the lovely review and perfect, 5 star rating. It is appreciated. Be well and take care.

February 07, 2021

Always customer friendly , returned to this dealership for service and to buy/ lease even when I lived in State College or Des Moines Iowa Recommend More

by KARENPACZKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Toyota of Scranton responded

Karen, thank you for your loyalty to our dealership. It means so much. We also appreciate the 5 star rating and your recommendation. Take care and hope to see you in the near future. Be well and take care.

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