2,948 Reviews of Toyota of Scranton - Service Center
This dealership is a very customer-oriented facility. This appointment was for my 30-day service checkup and I received much-appreciated prompt and courteous service. This appointment was for my 30-day service checkup and I received much-appreciated prompt and courteous service. More
Sales rep was very friendly and knowledgeable about all vehicles. All staff was friendly and helpful. Service was prompt and efficient. Financial management was knowledgeable and helpful. vehicles. All staff was friendly and helpful. Service was prompt and efficient. Financial management was knowledgeable and helpful. More
This was the smoothest most easiest car buying experience that I have had. Bryan was amazing. He helped to get me in a safe and reliable car. I highly recommend Toyota of Scranton that I have had. Bryan was amazing. He helped to get me in a safe and reliable car. I highly recommend Toyota of Scranton More
Good communication, timely notification of additional needed repair, and parts. Clean, safe drop off area with all employees exercising proper PPE proticals. The repair was completed in the time frame th needed repair, and parts. Clean, safe drop off area with all employees exercising proper PPE proticals. The repair was completed in the time frame that was estimated at the tieme of drop off. More
David was a great guy to work with!! He kept me informed through the whole process. And my car was done way before it was supposed to be. The shop foreman even graced me with his presence, it was an overall through the whole process. And my car was done way before it was supposed to be. The shop foreman even graced me with his presence, it was an overall great experience!! More
Toyota of Scranton has been professional, prompt, and helpful. They make it easy to have my car services with my busy schedule and help to remind me when service is due. I am very satisfied. helpful. They make it easy to have my car services with my busy schedule and help to remind me when service is due. I am very satisfied. More
Service at Toyota of Scranton is one of the most professional services I have dealt with. The best in the business for my money. It would be a reason to buy a Toyota alone but to sell great vehicle professional services I have dealt with. The best in the business for my money. It would be a reason to buy a Toyota alone but to sell great vehicles and service them even with the same amount of quality is a combination that can’t be beat. They inform you of everything, get the job done right and the wait is actually comfortable and secure even during the pandemic that it’s even relaxing. 5 star all the way around Alan Aimer was my Service Advisor and like many of the folks I’ve felt with in the past top notch all the way around. More
The service was excellent. However, I was there to get a state inspection and I asked that associate that I had a paper that said my inspection was supposed to be free. He looked confused and said he would state inspection and I asked that associate that I had a paper that said my inspection was supposed to be free. He looked confused and said he would check but never gave me an answer and I ended up paying for the inspection. Had I known it was going to cost me, I wouldn't have made the hour and a half drive to Scranton. That said, I thought the inspection was well done and the report was excellent. More
very pleased with the outcome of my service visit to Toyota of Scranton. The staff was helpful in understanding what was wrong and correcting the problem with my car. Toyota of Scranton. The staff was helpful in understanding what was wrong and correcting the problem with my car. More