3,013 Reviews of Toyota of Scranton - Service Center
By far the best service department in the area, i would not go anywhere else. The entire team works to make sure you have the best visit. not go anywhere else. The entire team works to make sure you have the best visit. More
T-E-R-R-B-L-EI was quoted over the phone that they would T-E-R-R-B-L-E I was quoted over the phone that they would charge me &55 for a diagnostic, $135 later, they want $900 more to replace trans fluid :) T-E-R-R-B-L-E I was quoted over the phone that they would charge me &55 for a diagnostic, $135 later, they want $900 more to replace trans fluid :) More
Excellent customer service team! Always helpful and polite! The team goes out of their way to make sure all of my service needs are satisfied! polite! The team goes out of their way to make sure all of my service needs are satisfied! More
Originally went to get my 2018 RAV lease serviced due to a noise in the front brakes. Asked Stephanie if Andrew Weinberger was working, she said he was, he later greeted me. After a conversation with Andrew a noise in the front brakes. Asked Stephanie if Andrew Weinberger was working, she said he was, he later greeted me. After a conversation with Andrew he informed me that my lease was up in a few weeks. To make a long story short, I have a new three year lease of a 2020 RAV. Stephanie was very nice and professional and Andrew Weinberger is knowledgeable, professional and a asset to Toyota of Scranton. Every time I have had to visit Toyota of Scranton in the last three years has been a friendly, positive experience. More
TOS has always been friendly and professional. Everyone treats you like family... it is very refreshing to have a stress free visit and be welcomed with a smile. treats you like family... it is very refreshing to have a stress free visit and be welcomed with a smile. More
My service rep Jason was awesome! He kept me informed the entire time they worked on my vehicle. I would reccomend Toyota of Scranton to all my family and friends! entire time they worked on my vehicle. I would reccomend Toyota of Scranton to all my family and friends! More
Car service was performed in a timely manner. Dave was very courteous and took care of our requests and called us when the car was ready for pickup. very courteous and took care of our requests and called us when the car was ready for pickup. More
They took our vehicle tight away and performed the service in a timely manner. Everyone was pleasant. Food service was great. Relaxed atmosphere to wait in. service in a timely manner. Everyone was pleasant. Food service was great. Relaxed atmosphere to wait in. More
Service was very courteous and efficient. They are very accommodating regarding making appointments. There is a very comfortable and safe waiting room. I have recommended this dealership to friends. accommodating regarding making appointments. There is a very comfortable and safe waiting room. I have recommended this dealership to friends. More
This is my second time getting the car at Toyota of Scranton and Doug was amazing. He sold both cars to me. He answered all my questions. Thank you Doug and keep up good work. Scranton and Doug was amazing. He sold both cars to me. He answered all my questions. Thank you Doug and keep up good work. More