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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,006 Reviews

3,006 Reviews of Toyota of Scranton - Service Center

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May 25, 2020

Great I have a good feeling when I am at Toyota of Scranton, very good and timely service as well as a very nice waiting area. More

by jeshel827
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Toyota of Scranton responded

jeshel827, thank you for the perfect, 5 star review and recommendation. We want our customers to fell comfortable at every visit to our dealership. We are delighted your visit went well. Take care.

May 24, 2020

Service Always a great service no issues and great wait area friendly and comfortable. No pressure sales and Alyssa and Tiffany could not be any more professi More

by JHERBERT2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
May 25, 2020 -

Toyota of Scranton responded

Jherbert2, thanks so much for the most favorable review and your kind words We appreciate your loyalty to our dealership and value your business. Take care.

May 23, 2020

Toyota of Scranton has always been professional and timely with sales and service of all the vehicles I’ve purchased. I’ve been part of the Toyota family for some time now and have never been disappoi More

by MARINOSPD574
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary jo Preno, Joe Mercado Jr, Corey Boynton, Allen Blad, Curt Manck
May 25, 2020 -

Toyota of Scranton responded

Marinospd574, thank you for your loyalty to our dealership...it means to such to our entire team. We appreciate your review and want you to know we are here for you! Take care and thanks again.

May 21, 2020

I have been treated very well at Toyota of Scranton, be it sales or service!! Have been a customer here 4 years !! I will continue to be a customer!! More

by LTD16158@AOL
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Nicholas Vieira, Ryan Cali
May 21, 2020 -

Toyota of Scranton responded

LTD161589, thank you for your loyalty to our dealership, and the perfect, 5 star review. We truly appreciate your business. Take care and stay safe.

May 21, 2020

Highly professional and I lived the use of technology. I came in for an oil change and found out we needed an alignment. It was nice to have both done at once. The waiting area chairs were also super comfy! More

by JLINNEY1385
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
May 21, 2020 -

Toyota of Scranton responded

Jlinney, thank you for the prefect, 5 star review. We appreciate your business, and look forward to working with you. Take care and stay safe.

May 18, 2020

I have purchased my last 2 Corollas here and have been happy with price and service.The staff is always courteous and helpful. Thank you. More

by JPENTASUGLIO
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
May 19, 2020 -

Toyota of Scranton responded

We are grateful for your loyalty to our dealership...thank you! Great service at the time of sale equals a great experience. Thanks for the top score. Take care and stay safe.

May 18, 2020

Service personnel keep in touch ! When in for routine service, the department keeps in touch to alert you of other issues. So there is nver a surprise bill at the end of the process. More

by Lilac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember because there was no face to face.
May 19, 2020 -

Toyota of Scranton responded

Lilac, thanks for your feedback, it is greatly appreciated. We will continue to offer pick up and delivery service for our customers. We are pleased we earned the top rating. Thanks. Take care and stay safe.

May 18, 2020

Inspection Inspection was done quickly and I picked it up sooner than expected. I was offered shuttle service but chose to go in person then pick up myself. More

by MGD530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras, Kevin Brzegowski
May 19, 2020 -

Toyota of Scranton responded

Thank you for taking the time to let us know about your recent experience in our Service Department. We are thrilled to see we earned 5 stars. Thanks again. Take care and stay safe.

May 18, 2020

Very professional. Very well organized. On time. Very courteous and friendly staff. My experience at Toyota of Scranton has always been top notch compared to other area dealerships! More

by JOHN.MARTIN.DARCY
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
May 19, 2020 -

Toyota of Scranton responded

Thanks so much for the awesome review and recommendation. We are so appreciative of your loyalty to our dealership. We look forward to your next visit. Take care and stay safe.

May 18, 2020

First checkyp after purchase Love the dealership! Really like the man in the red coat which makes every appointment all the more special. Please continue to keep the cars spotle More

by RLMGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wagner
May 19, 2020 -

Toyota of Scranton responded

RLMGO, we appreciate your comments and will share with the appropriate department. Thank you for the perfect, 5 star review. Take care and stay safe.

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