Toyota of Scranton - Service Center

Fast service, clear answers to problem. Problem resolved. Kevin alleviated my fears, answered all my questions, was knowledgeable and concerned that I was satisfied. Overall a good experience at a stressful Kevin alleviated my fears, answered all my questions, was knowledgeable and concerned that I was satisfied. Overall a good experience at a stressful time. More

The service department treated me very well. I had diagnosed my own problem and they actually listened and replaced the part I said it was. It’s very rare for a repair facility to listen since they as diagnosed my own problem and they actually listened and replaced the part I said it was. It’s very rare for a repair facility to listen since they assume the customer knows nothing. Thank you for the respect you showed me in recognizing that I know my vehicle. This was an exceptional experience. More

Maintenance Check folks at Toyota of Scranton have excellent customer service, they're professional courtesy makes me feel welcome and I know they're taking the best ca folks at Toyota of Scranton have excellent customer service, they're professional courtesy makes me feel welcome and I know they're taking the best care of my Highlander. More

10k mile service Walked in and was greeted by Tiffany with great enthusiasm. Bought a coffee,read some books, and only waited 45 minutes and my service was completed. Walked in and was greeted by Tiffany with great enthusiasm. Bought a coffee,read some books, and only waited 45 minutes and my service was completed. Walked out to my car being completely washed and clean, and drove away! More

Great service, very helpful and helped me get a better interest rate than the.pre approved loan I came in with even gave me a full tank of gas interest rate than the.pre approved loan I came in with even gave me a full tank of gas More

Thanks to the techs at Toyota of Scranton ...a man and his truck are back to work! ToS fulfilled their promise to make things right, and my truck is as good as new. Once again, great job, gu ...a man and his truck are back to work! ToS fulfilled their promise to make things right, and my truck is as good as new. Once again, great job, guys. More

Muffler replacement under certified warranty This dealership are the only people that service my vehicle. The service advisors are always friendly and helpful. I deal with Jason, Tiffany, and Ste This dealership are the only people that service my vehicle. The service advisors are always friendly and helpful. I deal with Jason, Tiffany, and Stephanie. The chief mechanic, Tom K, always explains what is going on and makes sure I am comfortable with the service. More

Always extremely professional and friendly only place I would take my car I never worry they are trying to force me to do any service that my car doesn’t require would take my car I never worry they are trying to force me to do any service that my car doesn’t require More

Superior customer service Tiffany was excellent in the way she took care of all of my servicing needs with my vehicle, Tiffany listened to my concerns and addressed each and ev Tiffany was excellent in the way she took care of all of my servicing needs with my vehicle, Tiffany listened to my concerns and addressed each and everyone of them while being courteous and friendly. Tiffany treated me like and old friend and I felt safe and secure with her recommendations. Tiffany also made sure that the coupon that Toyota sent me through the mail for service was applied to my bill. More

Love taking my vehicle to your service center. Was able to get vehicle in on same day and put on oil change while at service. Thank you. to get vehicle in on same day and put on oil change while at service. Thank you. More