Back

Toyota of Scranton - Service Center

Scranton, PA

4.6
3,006 Reviews

3,006 Reviews of Toyota of Scranton - Service Center

Sort by
March 17, 2020

fix airbags driving into service are was quick and efficient..they had info on car...received callback when car was ready...found car car clean and any questions More

by MARYTOMORI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
Mar 17, 2020 -

Toyota of Scranton responded

So happy to hear to you had a great service experience at our dealership! Thank you for the wonderful 5 star review!!

March 16, 2020

The service was done courteously. They have kept me coming back. I appreciate the courtesy and being kept informed about what service is needed. I also appreciate having a good place More

by DKWIEDENHEFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Mar 16, 2020 -

Toyota of Scranton responded

We are thrilled to hear you had a wonderful service experience! Thank you for the great review!!

March 15, 2020

Love this dealership because they are so dog friendly and they do a lot for the community. Sales is knowledgeable and everyone is very nice More

by DAK409dak
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Toyota of Scranton responded

Thank you so much DAK409dak for your recommendation and perfect,5 star review. We welcome our furry friends! Take care and thanks again.

March 15, 2020

20K check up Quick service, great work and the service advisor (Alyssa) was great! Nice waiting area and all staff are friendly. This is just a great dealership ov More

by JIMCANUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Corey Boynton
Mar 15, 2020 -

Toyota of Scranton responded

Thank you for such a wonderful review ! We are please to hear you had a great experience and will be sure to pass your compliments along to our team !

March 15, 2020

The Service Department at Toyota of Scranton is awesome! They keep you informed, re any and all repairs or routine maintenance, making safety a priority. More

by TD ANDRE
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Toyota of Scranton responded

TD ANDRE, we value your loyalty. Thanks so much for the great rating. See you at your next visit. Take care.

March 13, 2020

Very Quick Polite staff Great service. Adequate staff to handle customers. Kept me informed during repair process. Everything explained to me upon purchase was a try state More

by stacys317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Mar 13, 2020 -

Toyota of Scranton responded

Thank you for the wonderful review and feedback! We are pleased you had great experience!

March 11, 2020

Fixed the Problem...no charge Found & fixed the problem (low tire pressure warning-3rd time in about 3 months). Found that it was a bad sensor & fixed the problem at no charge !! More

by elviraweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bianca
Mar 11, 2020 -

Toyota of Scranton responded

Thank you for the wonderful feed back and great 5 star review!!

March 11, 2020

The team was very knowledgeable, helpful, and responsive. They took the time to explain everything and answer my questions. Thanks so much for the repair. More

by JDDUBBELDE
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski, Curt Manck
Mar 11, 2020 -

Toyota of Scranton responded

Thank you for such a wonderful review and 5 star rating!

March 11, 2020

I bought my truck here for a good price. However when I went in to get an oil change they told me I have a leak in the head gasket and wanted to charge me $2000 for it. I declined the service and went to a More

by Trains160
Recommend Dealer
No
Employees Worked With
Maxx Broden
Mar 11, 2020 -

Toyota of Scranton responded

Trains160, We are sorry to hear your experience here at Toyota of Scranton did not meet your expectations. Your comments are of concern to us and we would like the opportunity to address your issues and concerns further. When you have a moment, can you please call Mary Jo Preno, Vice President of Guest Experience (570.702.8776) or Tara Perri, Guest Experience ( 570.702.8668) at your earliest convenience. We thank you for your feed back and look forward to hearing from you!

March 11, 2020

Always friendly with great service. I been driving Toyota’s since 1975 and always looked forward to the next new model advancements. I owned many 4Runners starting in 1990 their a great More

by Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Cucura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Corey Boynton, Jeffrey Felkowski, Curt Manck
Mar 11, 2020 -

Toyota of Scranton responded

Vmj, Thank you for your feedback, loyalty to our business and great rating! You are a valued customer!

...
185
...