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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

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February 06, 2020

Awsome service Just pull right up to the doors and they open up automatically! A person takes your info and off you go to the comfy lounge while they take care of yo More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples, Maxx Broden
February 05, 2020

everyone polite and efficient. Only problem was that i had to leave car overnight because of a part problem. the person that waited on me was More

by LABEIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Toyota of Scranton responded

Thank you for taking the time to let us know about your recent service experience. We will be in touch to discuss the noise you are hearing. Take care.

February 05, 2020

Love the ease of scheduling through texting. Love the personalization and professional. I’m thrilled with my free CarPlay upgrade and love driving my Toyota More

by colleen9876
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Toyota of Scranton responded

Thanks Colleen for the perfect, 5 star review. We are delighted you are so pleased with our dealership and your Toyota. Take care.

February 04, 2020

Amazing customer service. Nick and jenna and all the staff in service are wonderful rich in finance worked hard for me great people great work More

by ALVAREZDEBRA65
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Alyssa Esteras, Nicholas Vieira
Feb 04, 2020 -

Toyota of Scranton responded

Thank you for the perfect, 5 star review. We are delighted you had an outstanding experience. Take care.

May 25, 2020 -

ALVAREZDEBRA65 responded

Max is also an amazing salesman he's helping me at the moment Max thank you Max

February 04, 2020

The service center is amazing. They explained all my questions clearly so I could understand and it was a quick wait time for service on my vehicle. It's always a pleasure to come in. More

by AMYKEARNEY1987
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 04, 2020 -

Toyota of Scranton responded

Amy, we are here to assist with all your automotive needs. We are delighted your service visit was a huge success. Thank you so much.

February 03, 2020

Great experience! Fast friendly service. Always a great experience at Toyota of Scranton from the time you pull into the service bay until your car is washed and ready More

by bobwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Toyota of Scranton responded

bobwise, that is our goal! We respect you time and want to provide fast, efficient service. Thank you for the 5 stars. Take care.

February 03, 2020

I LOVE Toyota of Scranton Service and Sales!! We are on our 3rd truck from Toyota of Scranton. I don't know where I would take my dogs and get such a warm welcome !! Thanks Everyone!!! More

by TOMHOPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Nick Bosque, Brian Ramos
Feb 03, 2020 -

Toyota of Scranton responded

Thank you for your loyalty to our dealership...it means so much. Enjoy your new truck, and if you need anything we are here for you!

February 02, 2020

Always a great experience at Toyota of Scrantom. Love my dealership! Love the new eatery too, great to be able to have lunch while you wait. More

by DANIELLE2SELL
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justyn Richards, Alyssa Esteras, Bryan Matarese, Howard Sweeny
Feb 03, 2020 -

Toyota of Scranton responded

danielle2sell, thank you so much for your 5 star review. We are delighted you enjoyed the new restaurant, and we look forward to your next visit. Take care.

February 02, 2020

Very good customer service n very knowledgeable they stick by there words great warranty offered very experienced mechanics great atmosphere in waiting area n they keep u up to date on everything More

by JDGOODENOW03
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
Feb 03, 2020 -

Toyota of Scranton responded

Thanks so much for the awesome review and 5 star rating. We are happy you had an outstanding experience. Take care.

January 31, 2020

This dealership has always provided me the best service. They made sure that I knew the status of my Service.they even told me some services I asked for was not needed. More

by WCOLLINS63
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
Feb 01, 2020 -

Toyota of Scranton responded

Your review and comments are greatly appreciated, wcollins63. We are thrilled you had an outstanding experience. Take care.

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