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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,048 Reviews

3,048 Reviews of Toyota of Scranton - Service Center

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March 24, 2020

Service Appointment Service appointment I had was excellent. Took very little time for entire appointment. Facilities are clean and the in house cafe has excellent food. More

by RONINMCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Mar 25, 2020 -

Toyota of Scranton responded

Our goal is to provide the best service experience, hands down. We want our customers to feel comfortable and know we take servicing your vehicle very seriously. We are thrilled you enjoyed the cafe. Take care. We hope to see your soon.

March 23, 2020

Very nice people. They work really good with us. Finance was really good with good pay rate. We will come back again for any other sale More

by anyileidy21
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Howard Sweeny
Mar 23, 2020 -

Toyota of Scranton responded

We are pleased to know we earned your trust and loyalty. Thank you for the perfect, 5 star rating! Take care.

March 23, 2020

From the great service to courteous staff, I was very pleased with everything at Toyota. I will definitely continue to have my car serviced here. More

by FJCK
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 23, 2020 -

Toyota of Scranton responded

We are delighted we earned 5 stars! Thank you for servicing your vehicle at our dealership. We appreciate your business. Take care.

March 22, 2020

Best service ever Service with information, only what is needed not trying to sell items not needed but gives all the options. Information available on internet a plus. More

by JARRL1634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mercado Jr, Alyssa Esteras
Mar 23, 2020 -

Toyota of Scranton responded

Thank for taking the time to offer a review of your recent experience. We certainly appreciate your business. Take care.

March 22, 2020

Always such great service! Tiffany is absolutely wonderful to have as advisor. Never leaving me with questions. Great work every time!! Thank you so much! More

by X3BRITTERS
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gale
Mar 23, 2020 -

Toyota of Scranton responded

Thank you for the shout out to Tiffany. Providing her customers with the best knowledge and service is her goal. Thanks for taking the time to let us know how we did at your service visit. Be well.

March 22, 2020

20 month check up Service employees very knowledgeable and explained everything to me. Always had excellent service. This is my 2nd car that I have gotten from you. My More

by longpeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry couldn't remember the young ladies name.
Mar 23, 2020 -

Toyota of Scranton responded

We want to thank you and your family for your loyalty to our dealership. We value your business and look forward to a long lasting working relationship. We appreciate the perfect, 5 star review. Take care.

March 21, 2020

full service station attendant used wrong fuel My wife and I were returning from our vacation on a Saturday and we pulled into a Locklin Valero station. Without me being aware, an attendant pumped More

by Go Toyota!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were two other male employees who were very helpful to us on 02/22 at about 2pm but I don't remember their names
Mar 21, 2020 -

Toyota of Scranton responded

Thank you so much for the awesome review, 5 stars and shout out to our Service Department Team. We are here if you need us. Take care and be well!

March 19, 2020

Service Appointment My reason for only giving 4 stars is that I think the appointment took a little longer than expected. That having been said, the appointment was a rea More

by SNIGPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Mar 19, 2020 -

Toyota of Scranton responded

Thank you for taking the time to do review. We appreciate your feedback and are happy to know you had a good experience. We will see you at your next visit, and our goal is to make 5 stars! Take care.

March 18, 2020

Very disappointed when I was there last for a concern with my 4Runner they gave me 30 minutes free of Charge to see if what a mechanic from the outside said the problem was and I wanted to see if it was More

by kburney123
Recommend Dealer
No
Employees Worked With
Philip Sottile, Kevin Brzegowski
Mar 18, 2020 -

Toyota of Scranton responded

kburney123, we will reach out to you in order to get further details related to your comments. We appreciate the opportunity to address any issues you may have. Take care.

March 18, 2020

Servicios es malo.compra un vehículo hace menos de un mes y lo e llevado a servicios 3 veces y el carro sigue igual y el trato hacia el clientes malos y el encargado del taller de mec.es mucho más malo se cr More

by ARAMOSTURBO2.AR
Recommend Dealer
No
Employees Worked With
Doug Stahl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessmar Aviles, Ryan Cali
Mar 18, 2020 -

Toyota of Scranton responded

Sus comentarios son motivo de preocupación y le pedimos disculpas por su experiencia que no cumplió con sus expectativas. Llámenos lo antes posible para analizar sus inquietudes más a fondo. 570.702.8668 o 570.702.8776. ¡Esperamos con interés escuchar de usted!

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