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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,007 Reviews

3,007 Reviews of Toyota of Scranton - Service Center

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February 27, 2020

Quick, friendly and easy appointment pick and drop shuttle service. no waiting if you book appointment in advance.I recommend Toyota of Scranton to my friends. More

by AMIT
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!

February 26, 2020

Good service appt times. Everyone is always helpful. Shuttle service is available when needed. Locarion is convenient. Waiting area is always need, tidy and comforting. More

by FAISONMARIA05
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Toyota of Scranton responded

Thank you for a great review!!

February 26, 2020

Excellent team!So happy with our service everytime we go to Toyota of Scranton.My husband and I our each on our fourth vehicle never go anywhere else!! More

by KARSOSNOWSKI
Recommend Dealer
Yes
Employees Worked With
Maxx Broden, Ryan Cali
Feb 26, 2020 -

Toyota of Scranton responded

Thank you for your business, loyalty and wonderful 5 star review! You are a valued customer!

February 26, 2020

Quick. Friendly. Shuttle service is great and so are the drivers. Service is quick. Very knowledgable. Hours of operation are convenient. Service staff are friendly More

by ddtraver2018
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 27, 2020 -

Toyota of Scranton responded

Thank you for the great review and 5 stars!

February 25, 2020

service They are very helpful, courteous and knowledgeable about your vehicle. They always take you in on time and do all the work promptly. Afterward they go More

by Lverrsmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Feb 26, 2020 -

Toyota of Scranton responded

We are so happy to hear your experience was great! Thank you for the wonderful 5 star review!

February 24, 2020

20000 mile service Upon arrival, I was greeted warmly and promptly. Service was performed very efficiently and professionally. Loved the fact that they took the time t More

by CAROLCOWS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace, Kevin Brzegowski
Feb 24, 2020 -

Toyota of Scranton responded

We are so happy to here you've had a wonderful service experience! Thank you for your business, loyalty and five star review! We appreciate your feed back !

February 23, 2020

I have been leasing my RAV 4 for almost 3 years~ not once did they ever wash it~ I don't like that...really is not a nice way to treat a customer~ I have heard other Toyota leaser say that they have had thei More

by bustrnuts
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy ? He sold me my Rav 4~ very nice man~
Feb 23, 2020 -

Toyota of Scranton responded

We're sorry to hear your experience at our dealership did not meet your expectations. Your comments are of concern to us. Please contact Tara Perri in Guest Experience 570.702.8668 at your earliest convenience. We look forward to hearing from you.

February 23, 2020

Service is always a good experience. Easy to register, service staff keeps me up to date with any information on my vehicle, and my vehicle is returned clean and as expected. More

by JSAMP99
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating!

February 23, 2020

Fast and pleasant I brought my car in for a oil change and they repaired a problem with my fan belt while I was there. Alyssa was very caring More

by EDWARD.DRYDOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 24, 2020 -

Toyota of Scranton responded

Thank you for your business and great 5 star review!!!

Feb 26, 2020 -

Toyota of Scranton responded

Thank you for the great 5 star rating! We are pleased to hear your service experience went well! We will be sure to share you compliments with Alyssa and the team!

February 21, 2020

Excellent Service As always, the service is phenomenal. Staff are friendly and courteous. Waiting area is extremely comfortable. Staff responded to questions prior to t More

by JRWSMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Toyota of Scranton responded

Thank you for your business and wonderful review! We are pleased to hear your experience was great!

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