2,952 Reviews of Toyota of Scranton - Service Center
My first visit My husband and I purchased two vehicles back on 11/19. It was our first visit to Toyota, my husband had no intention of buying a vehicle that day. We My husband and I purchased two vehicles back on 11/19. It was our first visit to Toyota, my husband had no intention of buying a vehicle that day. We both left with brand new vechicels. Our experience with our salesperson Tom Rogari was over the top customer service. From the minute we sat down he made a feel part of the Toyota family. He was not pushy and he was very knowledgeable and very easy to work with. You could el he cares about his customers and gives 100% George and Max were very upbeat and honest with any questions we ask them. Marco made the process very easy. I have recommended Toyota of Scranton to family, friends, and co-workers. More
Toyota provides excellent, quick and efficient service. I was in and out within the hour and was able to wait comfortably with my toddler, which is rare to find. I was in and out within the hour and was able to wait comfortably with my toddler, which is rare to find. More
Great service I was impressed with the operations there . I had a 1:30 appt. for a low mileage Camry that required service , I"m a retired auto tech of 43 years an I was impressed with the operations there . I had a 1:30 appt. for a low mileage Camry that required service , I"m a retired auto tech of 43 years and was very impressed with your service advisor Alyssa Esteras . She and I were on the " same page " when discussing what has to be done and what else to be done in the future . Allyssa has excellent qualities of knowledge of the car and professionalism to address the service . She's a "Keeper " . Happy New Year ! More
Not happy with the last visit When I picked up my car both front seat were wet. The plastic cover from the tech was left on the driver seat and it was just dripping with what I ho When I picked up my car both front seat were wet. The plastic cover from the tech was left on the driver seat and it was just dripping with what I hope was water. I went in side to ask what happened but they did not seam very concerned about my complaint. More
Took too long to put 4 new tires on 4hrs and a alignment and they didn't even wash my truck but the service person was very nice alissa and a alignment and they didn't even wash my truck but the service person was very nice alissa More
Good fast work Pulled in, waited about an hour including checking in and out, and was able to home shortly after. I love the drive-in no appointment service that toy Pulled in, waited about an hour including checking in and out, and was able to home shortly after. I love the drive-in no appointment service that toyota offers. Staff is great. More
Great experience The workers were very helpful. Got me checked in quickly and easily. I dropped my car off and the service advisor Jason called to give me an update wh The workers were very helpful. Got me checked in quickly and easily. I dropped my car off and the service advisor Jason called to give me an update which I appreciated. More
review very good dealership, listen to customers, would recommend dealership to friends and family, which we have already done. will consider buying my tru very good dealership, listen to customers, would recommend dealership to friends and family, which we have already done. will consider buying my truck when lease is up, if the price fits for my self and wife..................grand kids love the truck More
30 day jump start My appointment was for 11:00 am out by 12:00 noon checked my new car over and was on my way thank you for the prompt and satisfaction service appoint My appointment was for 11:00 am out by 12:00 noon checked my new car over and was on my way thank you for the prompt and satisfaction service appoint always bring our vehicles there they are awesome ! More
service with a big smile Kevin Brzegowski ! Great to do business with.. He was very plesant to deal with , in my book he is number ONE !! He goes above and beyond! Kevin Brzegowski ! Great to do business with.. He was very plesant to deal with , in my book he is number ONE !! He goes above and beyond! More