Toyota of Scranton - Service Center

They all are very helpful and very polite! They go above and beyond to make sure you get the right vehicle for you and the service department are so kind will even come from behind the counter and go wash y and beyond to make sure you get the right vehicle for you and the service department are so kind will even come from behind the counter and go wash your vehicle after service themselves!!! More

Alyssa was great! This service was great, the staff was really helpful in getting a car for me to use while mine was being fixed and keeping me apprised of the status o This service was great, the staff was really helpful in getting a car for me to use while mine was being fixed and keeping me apprised of the status of my truck. Aylssa Esteras took care of everything for me. I just had to drop off the vehicle and pick it up when it was ready. More

They work with me and my husband to get a new car.for next time in going for the Highlander It was good experience thank you for your help next time in going for the Highlander It was good experience thank you for your help More

Toyota of Scranton lied about the condition of our vehicle to try to get us to buy a new car. After 2.5 years of going there, we will no longer be using them as our service center or dealership. vehicle to try to get us to buy a new car. After 2.5 years of going there, we will no longer be using them as our service center or dealership. More

WORKING WITH VITO ...GREAT...WORKING WITH JOE GALE...NOT SO I would have thought that after paying almost $500 for the service my car would have been washed. It wasn't which surprised me because it is usually I would have thought that after paying almost $500 for the service my car would have been washed. It wasn't which surprised me because it is usually at least rinsed off. More

Great service and incredible efficiency from the moment we brought the car until we received it clean and ready. Everything was explained to us clearly and the waiting room is comfortable and filled with h we brought the car until we received it clean and ready. Everything was explained to us clearly and the waiting room is comfortable and filled with helpful amenities (chargers, fireplace. Nice tables and many chairs). I highly recommend Toyota Scranton More

My wife and I had a nice experience when I had my 2019 Tacoma in for service. Kudos to Alyssa Esteras for her pleasant and knowledgeable help. Tacoma in for service. Kudos to Alyssa Esteras for her pleasant and knowledgeable help. More

Service customer service has taken a new level at toyota of Scranton. In the six years that I have been coming there I have it changed for the better. customer service has taken a new level at toyota of Scranton. In the six years that I have been coming there I have it changed for the better. More

person didn't look at my cas I went in for an oil change and a tire rotation. Toyota said I needed rear breaks and rotors,. but a month ago I put on breaks and rotors. so who w I went in for an oil change and a tire rotation. Toyota said I needed rear breaks and rotors,. but a month ago I put on breaks and rotors. so who was working on my car didn't look at them at all. its hard to trust the dealer for anything. More

Excellent service that has been and hopefully will continue Already noted -------------- Excellent service from the very first day in 2009 and presently ---------- Hopefully, this service and the "cordial" feel Already noted -------------- Excellent service from the very first day in 2009 and presently ---------- Hopefully, this service and the "cordial" feeling while waiting is very good. More