Toyota of Scranton - Service Center

Tire sensor light came on I drove into the service bay and told the tech about the tire sensor light coming on and i pulled into the service area and he checked all my tires fo I drove into the service bay and told the tech about the tire sensor light coming on and i pulled into the service area and he checked all my tires for there air pressure and found them all 3 lbs below proper pressure he inflated all 4 tires to 35 lbs and the light went out. Could not ask for any faster and more courteous service. More

Exemplary, personal customer service When I explained to Stephanie that I'd had a death in the family, she was kind, compassionate and bent over backwards to get my car taken care of quic When I explained to Stephanie that I'd had a death in the family, she was kind, compassionate and bent over backwards to get my car taken care of quickly and thoroughly so that I could deal with everything going on with my family. Stephanie's exemplary service made a very difficult week easier. I will be forever grateful. More

Awesome!! All work was done in a timely manner and everything was explained to me beforehand!! I will gladly continue to take my Toyota Corolla here for servic All work was done in a timely manner and everything was explained to me beforehand!! I will gladly continue to take my Toyota Corolla here for service for years to come! More

Oil Change and Tire Rotation This was my first time since I bought my vehicle. The service people were very professional and courteous, Everything was done in a timely manner and This was my first time since I bought my vehicle. The service people were very professional and courteous, Everything was done in a timely manner and they even washed my car when they were finished. More

Inspection and new front brakes I had an appt for this service and decided to wait. Service time was fast. Tiffany kept me informed throughout the inspection process. She is very I had an appt for this service and decided to wait. Service time was fast. Tiffany kept me informed throughout the inspection process. She is very professional. I highly recommend this dealership! More

Alyssa is amazing!!! Alyssa has helped me multiple times for service at the Scranton location. This is my second new car with Toyota of Scranton. Alyssa’s great personalit Alyssa has helped me multiple times for service at the Scranton location. This is my second new car with Toyota of Scranton. Alyssa’s great personality and high proficiency is unmatched. I hit a little glitch prior and she got everything fixed and situated. She is competent at what she does...you never have to ask her to look at your customer profile to see qualifications purchased through finance or warranties. She just DOES it.....and that’s what makes people buy cars from certain dealers. I want to be treated like I bought a 30,000 dollar car today not yesterday!!!!! Thank you Alyssa you have always saved me time, money and patience. She needs a huge Christmas bonus and promotion. Again her service is unmatched. Can she sell me my next car too?! She is simply the BEST. More

Headlight out They were so friendly and understandable. I had just gotten my car the sec week of oct and the light went out the night after and they took it in and They were so friendly and understandable. I had just gotten my car the sec week of oct and the light went out the night after and they took it in and replaced it no charge and were fast with it. More

5000 mile check-up Service was great, and staff was helpful. Only issue was dust shield on rear driver’s side was ticking & needed to be adjusted after visit—an easy fix Service was great, and staff was helpful. Only issue was dust shield on rear driver’s side was ticking & needed to be adjusted after visit—an easy fix. More

Consistently Great Service I am very happy that I have bought my car at this dealership and that I have it serviced here as well. The people that work at this dealership in eve I am very happy that I have bought my car at this dealership and that I have it serviced here as well. The people that work at this dealership in every department are very warm and friendly, but also very professional and they work in a timely manner. I pass other car dealerships to get to this dealership, but it is worth the extra drive. More

Service Appointment I am very happy with the Service Team. I wait for my vehicle since dropping it off is not convenient and they get me in and out fast. The waiting area I am very happy with the Service Team. I wait for my vehicle since dropping it off is not convenient and they get me in and out fast. The waiting area and coffee shop are very nice. More