Toyota of Scranton - Service Center

Warranty work. Everyone was very cooperative and polite everyone says hello can I help you. The coffee and snacks were a nice touch until the cafe opens. Everyone was very cooperative and polite everyone says hello can I help you. The coffee and snacks were a nice touch until the cafe opens. More

Good dealership with great personnel The problem with my car was fixed fast and i trust the service department. Scheduling service was easy and i enjoy being able to drop off my vehicle t The problem with my car was fixed fast and i trust the service department. Scheduling service was easy and i enjoy being able to drop off my vehicle the night before. More

Just Ok The check in process is less than desirable. Once inside the building, it seems like there should be a queue rather than just leaning against the wal The check in process is less than desirable. Once inside the building, it seems like there should be a queue rather than just leaning against the wall praying that no one decides to cut the line. Everyone is incredibly busy clicking away on the computer. Others seem to be walking around. More

new car checkup personnel courteous and knowledgeable - the wait time was less than expected plus I got to watch the Do It Yourself channel! Clean comfortable wait personnel courteous and knowledgeable - the wait time was less than expected plus I got to watch the Do It Yourself channel! Clean comfortable waiting area More

Tundra Servicing As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by technicians and was ready before I realized it.No question is left unanswered when it came to other information about the Tundra. More

Every service appointment was on time and excellent service. Every time I visited your service department I was greeted by very courteous service advisors. All services were explained to me in advance and expedi Every time I visited your service department I was greeted by very courteous service advisors. All services were explained to me in advance and expediently. I don't remember everyone I dealt with but your service department employees are extremely customer friendly and provide great customer service. More

Efficient, fast and friendly service. Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along with recommendations. More

Will come back My experience was quick, easy and efficient. My advisor was friendly, curtious and thorough. Did not have to wait to be waited on. Would come back. My experience was quick, easy and efficient. My advisor was friendly, curtious and thorough. Did not have to wait to be waited on. Would come back. More

25000 service Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service o Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service on my C-hr has been very hood to date. More

Driver side window rattle During my visit there were 2 attempts to stop the rattle. The first fix lasted about 1 hour and I brought the car back that day. The 2nd fix lasted During my visit there were 2 attempts to stop the rattle. The first fix lasted about 1 hour and I brought the car back that day. The 2nd fix lasted until I got home. There is still the noise in spite of the mechanics best efforts . (Jimmy was the mechanic.) Our poor PA roads are not helping. Just going to live with the problem and keep my driver side window up as much as possible. Kevin in service was also helpful. More