Toyota of Scranton - Service Center

Great Service I had a great experience at Toyota of Scranton as always. I dropped my truck off at 9AM. They shuttled me to work and had my truck ready by lunch. Ver I had a great experience at Toyota of Scranton as always. I dropped my truck off at 9AM. They shuttled me to work and had my truck ready by lunch. Very easy process. More

Highly recommend I highly recommend Toyota of Scranton. The staff is extremely helpful and pleasant. I especially want to single out Travis woh went above and beyond. I highly recommend Toyota of Scranton. The staff is extremely helpful and pleasant. I especially want to single out Travis woh went above and beyond. More

Excellent service As always, the service representatives were courteous and efficient. There was no delay in dropping off the vehicle and service was completed in the t As always, the service representatives were courteous and efficient. There was no delay in dropping off the vehicle and service was completed in the time that was promised. More

Tonneau cover installed incorrectly from factory. I called my salesman Chris Wagner about a problem with my 19 Tundra. He seemed like he did not care about the problem I was having and said bring it i I called my salesman Chris Wagner about a problem with my 19 Tundra. He seemed like he did not care about the problem I was having and said bring it in, I have to go. Not impressed with his attitude after dropping $50,000 on a new truck. More

I would recommend because they addressed all issues . Had issues with the way the work was originally performed, however, the dealership fixed all issues and so far I have no issues to report. Had issues with the way the work was originally performed, however, the dealership fixed all issues and so far I have no issues to report. More

Service experience Honest and willing to work with you. The price was a bit steep but had to get it done for safety. Awesome job Stephanie J. Honest and willing to work with you. The price was a bit steep but had to get it done for safety. Awesome job Stephanie J. More

Service vist Friendly! Every encounter with the service team was a pleasure. I had a question about a product expecting to be directed to a different department, Friendly! Every encounter with the service team was a pleasure. I had a question about a product expecting to be directed to a different department, my service advisor picked up the phone and got a price on the spot! I appreciated the fact the employees take ownership and customers don’t get passed around. More

Toyota Care not what it seems I dropped my vehicle off for routine service using my Toyota care. They rotated tires and changed oil and filter then called me with battery terminals I dropped my vehicle off for routine service using my Toyota care. They rotated tires and changed oil and filter then called me with battery terminals needed cleaning and throttle body needed cleaning. If I wanted the service it would cost $190.00. I was under the impression that they would at least clean the battery terminals for me as it would take 5 minutes, but I was wrong. Toyota Care just covers oil changes and tire rotations and an invitation to get additional repair cost from you. Very disappointed as to this is regular maintenance that would not cost them much if anything in parts then add $150 in labor. How is Toyota Care looking out for you or your vehicle? More

Service and State inspection Friendly staff, not to long of a wait. Comfortable waiting area. Easy access to the service bay, cold day so they left the car in the bay until I was Friendly staff, not to long of a wait. Comfortable waiting area. Easy access to the service bay, cold day so they left the car in the bay until I was ready to leave. More

Alan was very helpful . He called and kept me up to date on what was going on. He called and went over the inspection and told me when my car was finished. . He called and kept me up to date on what was going on. He called and went over the inspection and told me when my car was finished. More