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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,953 Reviews

2,953 Reviews of Toyota of Scranton - Service Center

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November 16, 2018

Inspection and New Tires Not only did Phil trouble shoot the fact I forgot my registration and insurance, but I also asked him to recommend tires that would prevent hydroplani More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sottile
November 16, 2018

Excellent Service The routine service was done on time by a courteous, professional mechanic. Being a retired mechanic myself, I know that they perform quality of work More

by Joseph Badner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
November 16, 2018

good job On time. Nice people. Done quickly they hurried to get me out before the oncoming snowstorm. Don’t usually like dealerships but this one is a good on More

by epags1291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
November 16, 2018

10000 mile checkup The service at our recent visit to Toyota was excellent--prompt, courteous, and efficient. The timetable we weere p;romised was kept. We got in and More

by PASSONR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
November 16, 2018

Service The service people were very friendly and professional and they did a good job of servicing my truck. The price was rather expensive though. The don More

by SPARKYSTRANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Excellent Service Center Always thorough and honest. Service Techs and staff are extremely helpful and courteous. Prepared and ready to answer any questions you may have. V More

by RLMETCALF26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

Toyota of Scranton gives good service Very friendly people. Beautiful place with very comfy chairs while u wait. Car was fixed on time And they even washed it. Unfortunately I didn’t note More

by DAK409dak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

Survey I am not a fan of surveys but I comple ed it because Alyssa is always great to work with. I have dealt with her every time I have come for service. More

by oldflourchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
November 14, 2018

Reliable great people It’s nice to be spoken to with respect. The team up here is thorough and excellent. I enjoy the comforts too, including Dunkin Donuts, the lounge and More

by Kissmorticia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Keohan
Nov 14, 2018 -

Toyota of Scranton responded

We are thrilled we received your kiddos seal of approval on the kids zone. Thanks for the 5 star rating. Your comfort is our goal. Take care. Best, Mary Jo Preno, Vice President Guest Experience.

November 14, 2018

Quick service I went in for my 10,000 mile service. The service rep told me it would be about an hour and it was almost exactly an hour. He told me everything that More

by marygrace.sempa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Nov 14, 2018 -

Toyota of Scranton responded

It sounds as though you had an outstanding experience with our Service Department. Thank you for the review. We certainly appreciate your taking the time to let us know how everything went at your visit. Regards, Mary Jo Preno, Vice President Guest Experience.

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