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2,953 Reviews of Toyota of Scranton - Service Center
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September 30, 2023
When getting my oil changes Im always well treated, they gave me a voucher to buy anything from there food store they have a playroom for the kids I totally love it ! Everyone is so nice ! gave me a voucher to buy anything from there food store they have a playroom for the kids I totally love it ! Everyone is so nice ! More
by LUNAA5667
Verified CustomerEmployees Worked With
None
September 30, 2023
My salesman was professional. Listen to what I wanted. And helped me get what I needed Listen to what I wanted. And helped me get what I needed More
by DMGORMLEY0202
Employees Worked With
September 28, 2023
Great atmosphere, knowledgeable staff and easy process. It’s my second vehicle from Toyota of Scranton and both times a great experience. It’s my second vehicle from Toyota of Scranton and both times a great experience. More
by EDE.EVERTSZ
Employees Worked With
September 27, 2023
Loved working with Brian. He was pretty responsive and knowledgeable and I never felt pressured into a sale. The buying process was quick and painless. It’s my 2nd time at thi He was pretty responsive and knowledgeable and I never felt pressured into a sale. The buying process was quick and painless. It’s my 2nd time at this dealership and each time has been a breeze! More
by VICTORIAD
Employees Worked With
September 26, 2023
Very good and I am glad that I have a wonderful dealership to work with and to help me with care with my highlander dealership to work with and to help me with care with my highlander More
by MURDOCKBIGPAPA
Employees Worked With
September 26, 2023
I bought my last Toyota from Toyota of Scranton which after 14 years was still going strong with 164,000 miles. Because of the reliability of my last truck I knew my new truck would have to be a Toyota T after 14 years was still going strong with 164,000 miles. Because of the reliability of my last truck I knew my new truck would have to be a Toyota Tundra. Last year I entertained getting a new truck and went to MotorWorld to investigate. I got a bad feeling there, a very distrusting feeling, and this year decided on a whim to give Toyota of Scranton a try again. Doug Stahl was my sales rep and to say top notch wouldn't say enough. I am in business and needed certain items on the truck which made it difficult to find. I know how hard he worked to get me a truck that fulfilled my needs at a reasonable cost. Doug kept me updated throughout the whole discovery process which took many months. The only reason I deducted a star was the finance department. I did not like the way the information was presented to me. All payment information was given with the extended warranty and service agreement added in but I never really saw actual numbers of how much these things added to the purchase price until after deciding based on how much the payment was as opposed to seeing actual costs. It wasn't until the decision was made and the actual documents were printed that I got to see the costs involved with each plan. My new truck is amazing though and hopefully all the "extras" will end up paying for themselves in the end. Only time will tell. More
by DOGWATCH
Employees Worked With
September 26, 2023
excellent service and accommodations at the facility including the courtesy coffee and snacks which is a nice amenity.. including the courtesy coffee and snacks which is a nice amenity.. More
by GDS
Employees Worked With
September 25, 2023
everyone was friendly and very informative making for pleasant visit. I got out of there in a timely manner. pleasant visit. I got out of there in a timely manner. More
by JIMBAM22
