Toyota of Tampa Bay - Service Center

David was extremely helpful and very thorough when explaining the recommended services my car needed he was prompt and honest explaining the recommended services my car needed he was prompt and honest More

I had an overall good experience today. My only concern is the wait time is too long especially when I have an appointment. I hope Toyota can find a solution to reduce the wait time. My ad My only concern is the wait time is too long especially when I have an appointment. I hope Toyota can find a solution to reduce the wait time. My advisor today David Mendoza is amazing. Two thumbs up for David. More

Went in for a recall that you sent me, sent to the waiting area while you were supposedly checking on the recall & parts needed. In fact you didn’t have the parts, they were back ordered. Instead yo waiting area while you were supposedly checking on the recall & parts needed. In fact you didn’t have the parts, they were back ordered. Instead you told me I needed $1500 worth of work and you would contact me when the parts came in. WASTE OF MY TIME!!! Still haven’t called me with parts but don’t bother. I called another dealer, they got the parts in 2 days and completed the work in an hour or so. NEVER WILL I EVER DARKEN YOUR DOOR AGAIN. You could give me a new truck and I’d tell you where to stick it. I have no idea who in service i dealt with so I picked the 1st name on the list. You figure it out. More

I spoke to David on the phone and explained why I was hesitant to come back. He listened, empathized, and assured me if I gave y'all one more chance, he would make sure I had a totally different experien hesitant to come back. He listened, empathized, and assured me if I gave y'all one more chance, he would make sure I had a totally different experience. My service person was Key-Onna Bencun, and she was truly great. Good communication and assurance. And I will say, y'all delivered. This was an all around great experience and my trust has really been restored. Thank you. I appreciate that. More

Outstandaing with one suggestion! Please mention the oil filter was changed when you do these videos. Thanks' Please mention the oil filter was changed when you do these videos. Thanks' More

The dealership always does a great job. My service advisor was very helpful and he helped me get my mobility aid in and out of the car. My service advisor was very helpful and he helped me get my mobility aid in and out of the car. More

Dealership always does a great job. My service advisor Brittany Carlton was very helpful and she is doing excellent. My service advisor Brittany Carlton was very helpful and she is doing excellent. More

Taylor listened carefully & explained everything very well. Told me the process for checking my problem--ignition not turning off. Careful process showed no problem existing. And he spent the time to wa well. Told me the process for checking my problem--ignition not turning off. Careful process showed no problem existing. And he spent the time to watch me turn off the ignition to rule out user error. Taylor Francis is super! Routine maintenance also done. More

The wait was a bit long, but they were able to take care of my truck. of my truck. More

Derrick was extremely professional, courteous and explained everything very clearly. I also had my car serviced in record time! Under 1 hour. explained everything very clearly. I also had my car serviced in record time! Under 1 hour. More