3,713 Reviews of Toyota of Tampa Bay - Service Center
Orlando Santiago was so helpful and professional. We will for sure bring our car to this dealer again. We will for sure bring our car to this dealer again. More
Luis was fantastic to work with, he is extremely helpful and professional and friendly. He and the tech were able to accomplish everything I needed. and professional and friendly. He and the tech were able to accomplish everything I needed. More
Excellent service. In and out in just over an hour for a 10k maintenance. Lounge area was open and a bit noisy but okay. In and out in just over an hour for a 10k maintenance. Lounge area was open and a bit noisy but okay. More
work was timely, and seemed thorough. Brandon did a nice job of communicating. I am not sure that the prices were reasonable, but needed. Brandon did a nice job of communicating. I am not sure that the prices were reasonable, but needed. More
Great communicative staff that are really helpful. They really solved all of my questions on my car. They really solved all of my questions on my car. More
This dealership has had one of the most successful sales staff in the past decade. staff in the past decade. More
Excellent customer care Outstanding employee communication Great listeners Aims to provide good repairs Prompt work ethics communication Great listeners Aims to provide good repairs Prompt work ethics More
Brandon did a great job of informing me what services were needed for my car, how much that would be, and how long till my car would be ready. were needed for my car, how much that would be, and how long till my car would be ready. More
Recent two visits 2 separate cars and a new Service advisor to me but he's been at TOTB 10 + yrs. It was a pleasure working with Brandon A. today. Extremely knowledgeable and professional with both his advisor to me but he's been at TOTB 10 + yrs. It was a pleasure working with Brandon A. today. Extremely knowledgeable and professional with both his communication and patience with his customers. During my time here noticed several other staff speaking with him as apparently a popular go to by many. I also gathered he has a positive rapport with the technician folks in the back. Both of these made me comfortable being assigned to him and I will ask to remain with him in the future. I have been with this location over 20 yrs so on the particular side and have to say when time comes around to take in one of my cars, it's almost always a comfortable experience. Otherwise, I speak up and they are always communicative and professional throughout. More
Bryan is a golden god of customer service and he keeps me thoroughly impressed by this location! thoroughly impressed by this location! More