Toyota of Tampa Bay - Service Center

Only reason I drive so far for service is because of Norman vassell. He is kind, curteous, knowledgeable and very attentive. I would recommend him to anyone. Norman vassell. He is kind, curteous, knowledgeable and very attentive. I would recommend him to anyone. More

They sold me a re-built engine with a 1-year warrant. After one year and 4 months later, the recently purchase engine was leaking oil and needs to be replaced. They sold me a defective engine with defect After one year and 4 months later, the recently purchase engine was leaking oil and needs to be replaced. They sold me a defective engine with defective parts, and they do NOT stand by their warranty this was a large purchase with no recourse. I would NOT recommend Toyota of Tampa Bay for any purchase or service. Please avoid at all costs. The service department, Mr. Derrick Howard did an excellent job, but the Service Manager is the issue. Mr. Howard stated to me that the leak has been going on for a very long time. I'm not a mechanic so I would assume the leak started while the warranty was in place. They didn't even consider honoring the warranty even though I had my vehicle service there for several years and spending a lot of money on repairs. Now we are looking for legal remedies to resolve this problem. If anyone is interested in starting "Class Action Lawsuit" against Toyota of Tampa Bay, I would definitely sign up. More

Good service Good service, good attention, great level of management and very professional in their work, thank you very much management and very professional in their work, thank you very much More

Taylor was great. I’ve had my vehicle serviced there for years always a great experience. I’ve had my vehicle serviced there for years always a great experience. More

I was there for almost 3 hr for only change the oil and rotate de tire rotate de tire More

Good service. Norman is the best service tech. He was very knowledgeable and professional. Friendly too. Norman is the best service tech. He was very knowledgeable and professional. Friendly too. More

Problem detected quickly and repaired with in an hour. Thank you for the usual excellent service! Thank you for the usual excellent service! More

The part wasn't in stock so Austin ordered it and scheduled the follow up service appointment and everything went very smoothly to get the repair completed. scheduled the follow up service appointment and everything went very smoothly to get the repair completed. More

Worked with David Mendoza as my advisor, he was very attentive and provided me the details of my service. Toyota of Tampa Bay has been my go to dealer for the last year since an unnamed Lexus dealership attentive and provided me the details of my service. Toyota of Tampa Bay has been my go to dealer for the last year since an unnamed Lexus dealership in Wesley Chapel let me down with pretty poor service. They didn’t try to xx me and had me in and out as well as pointing out a recall item that needs attention. All around, I’m very happy with Toyota of Tampa Bay. More

What a disappointment! I have been a loyal customer for 12 years, but they misdiagnosed the problem with my car, and I ended up paying for a service that wasn’t needed. The I have been a loyal customer for 12 years, but they misdiagnosed the problem with my car, and I ended up paying for a service that wasn’t needed. They quoted me $5,000 to fix an issue that doesn’t even exist! I will take my business elsewhere and will not recommend their service. More