3,842 Reviews of Toyota of Tampa Bay - Service Center
Wait time for oil change was good Customer service good However ask twice to fix my plate good However ask twice to fix my plate More
Orlando was friendly knowledgeable and attended to my needs. The dealership was clean and the other associates seem to be friendly as well. I would definitely go back. Thank you, Orlando. needs. The dealership was clean and the other associates seem to be friendly as well. I would definitely go back. Thank you, Orlando. More
Justin was very helpful with guiding me through the visit. There was an issue with a new hubcap falling off as soon as I left the dealership, but he took care of the issue promptly. visit. There was an issue with a new hubcap falling off as soon as I left the dealership, but he took care of the issue promptly. More
They are quick and efficient. The dealership makes it easy to schedule service and are accommodating. The dealership makes it easy to schedule service and are accommodating. More
This was the worst service I have ever received. This is the first time I have experienced this in 35 years. I had a service appointment. The expected service time was no more than half an hour. This is the first time I have experienced this in 35 years. I had a service appointment. The expected service time was no more than half an hour. After two hours of waiting, I saw my car, which had not even been driven into the service area yet. I picked up the car. I will never go to this service again under any circumstances. More
I received a written report that said they did everything including washing the car but when I received the car they hadn’t even sprayed it with any water the car was still dirty. What kind of maintenance co including washing the car but when I received the car they hadn’t even sprayed it with any water the car was still dirty. What kind of maintenance could have been done if not even an oil change was done. They also did not even inform when I should bring it in for an oil change. The person who helped me was very nice and when I pointed out that it still needed a car wash they went back and did it. If something as simple as a car wash that was stated to be done, wasn’t done, what kind of assurance do I have that any actual maintenance was done. More
Great customer service, I like the uber service I didn’t have to wait. JC did really good and followed up with me about everything recommended have to wait. JC did really good and followed up with me about everything recommended More
Elga is an amazing agent too, she did a really good job taking care of me when I visited the dealership Thanks so much for your help. taking care of me when I visited the dealership Thanks so much for your help. More
The staff was very accommodating with ensuring that I received a timely appointment for my oil change. I inquired about service specials and was able to receive a good deal. received a timely appointment for my oil change. I inquired about service specials and was able to receive a good deal. More