Toyota of Tampa Bay - Service Center

Service leader not informed that wheel keys are not available and wheel rotation not done. I called back to his mobile as well as call center almost 10 min was waiting not connected to service leader. available and wheel rotation not done. I called back to his mobile as well as call center almost 10 min was waiting not connected to service leader. More

Derek was great to work with. He made me feel at ease through the whole process even when things got messy with my warranty coverage.. He made me feel at ease through the whole process even when things got messy with my warranty coverage.. More

Deceptive advertiser. Offers $29.95 oil change, then charges $72 for oil change plus "shop supplies" and labor, and Tax, and finally discounts the $30 and charges the $42 Offers $29.95 oil change, then charges $72 for oil change plus "shop supplies" and labor, and Tax, and finally discounts the $30 and charges the $42 difference. The tax was expected, but the rest is pure deception. This is like advertising a hamburger for $10, then charging an additional $10 for labor (cooking) and and adding on more for the use of "kitchen utensils". Fool me once shame on you, fool me twice shame on me. You just lost a 15 year customer. Oh and they offered an uber ride to get back to the dealership. It took 4 times for them to send the uber driver to my house instead of to the dealer. When I mentioned that to the manager, they blamed uber. Nothing like a business that always shifts all blame elsewhere and never takes responsibility. Sorry for the repeat bad press on this, but you keep sending me emails requesting feedback. More

Mi auto estro por cambio de aceite y ahora tiene más problemas debido al trabajo de mecánica problemas debido al trabajo de mecánica More

This was my first encounter with Norman. I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not try to sell me a service I don't need. I've been coming to the same dealer for many years (every six months) and upon occasion have encountered an advisor who tried to sell me a service I really didn't need. I would be happy to work with Josh or Jarod again. More

David was very friendly and courteous. He was very helpful and made sure I was satisfied with my service. He was very helpful and made sure I was satisfied with my service. More

Dealer was slow about getting the second key but when they did, excellent service. Thanks they did, excellent service. Thanks More

Taylor was very helpful with my unusual situation. A tie down belt came off another vehicle while driving on I-75. From somewhere and it hit my grill when I was going 75 MPH. I didn't know what I hit A tie down belt came off another vehicle while driving on I-75. From somewhere and it hit my grill when I was going 75 MPH. I didn't know what I hit until I pulled off the highway and took a look. The belt went through my grill and I couldn't get all of the belt out. Since I wasn't far from your dealership, I brought it in to have your staff look at it. Taylor was great at quickly getting it looked at and the rest of the belt removed from the grill. Fortunitely there was no other damage to the car. Taylor did a great job. More

Fantastic customer service skills, on time, and thoroughly walks through the process for everything a customer is receiving. thoroughly walks through the process for everything a customer is receiving. More

I always feel at home at this dealership. It's been awesome dealing with Micky & Franco this past week with my new purchase. It's been awesome dealing with Micky & Franco this past week with my new purchase. More