Toyota of Wallingford - Service Center

Toyota Service The service is very good it's the best around. However their sales dept. leaves much to be desired! I'm on my 9th Toyota since 1981 and they were nev The service is very good it's the best around. However their sales dept. leaves much to be desired! I'm on my 9th Toyota since 1981 and they were never able to match any of the deals that I obtained for identically equipped vehicles from other dealerships as well as giving extremely poor trade in values. that is why I bought my last 4 Toyotas elsewhere but as I said the service I believe is top notch Bobby, Genna, Paulie all very kind and nice. More

So glad I found Toyota of Wallingford to service my minivan While driving to pick up my daughters from art class I accidentally hit a big pothole and soon thereafter realized I had a problem with one of my run- While driving to pick up my daughters from art class I accidentally hit a big pothole and soon thereafter realized I had a problem with one of my run-flat tires. I was near Toyota of Wallingford so I rolled in to see if someone could take a quick look. I was welcomed by Genna and Gina, who initially told me that most of the techs were headed to lunch (it was noon). I explained that I needed to get to pick up my girls, and Genna found someone in the shop to take a quick look at my tire. Within a short time I learned that my tire had a small hole in the sidewall and was unrepairable. As I reached for my wallet to buy a new tire, Genna and Gina saw that I had bought the tire at the dealership, which they said came with two years of road hazard coverage! I continued reaching for my wallet because I was certain there would be other small charges to pay. Genna had me hold off while she phoned in the claim...and the tech mounted a new tire on my minivan. Within minutes Genna finished the claim process, shared that there would be no charges due, and that my car would be ready shortly. Unbelievable. Although I was a little late picking up my daughters, my day turned remarkably better than I anticipated after realizing I had damaged my tire. Quick thinking and action on the part of Genna and Gina saved me from paying $250 for a new tire. More

Worse experience ever I can’t believe I was told by a manager name Vern fortín that if I didn’t like the service that I got I could go somewhere else. One of my lights is n I can’t believe I was told by a manager name Vern fortín that if I didn’t like the service that I got I could go somewhere else. One of my lights is not working when they was working fine I got pulled over after I left the dealership because of that had a nail on my tire but I was told that all 4 tires looks good but I go back and check and I still got the nail on my tire. The problem is that I get oil change with them for life and I don’t know what to do because I don’t trust them now I’m so upset. More

Great people They make you feel like you're the only customer they have .They treat you like you're one of the family Would do business with them again They make you feel like you're the only customer they have .They treat you like you're one of the family Would do business with them again More

5k service on new Avalon Service was quick and professional. Guys did a great job and car was ready when promised and clean. I would recommend to anyone to get their car ser Service was quick and professional. Guys did a great job and car was ready when promised and clean. I would recommend to anyone to get their car serviced here. More

Excellent Service I can’t name the people, but I have been tremendously pleased by every interaction, at every step of the process, with every individual I have encount I can’t name the people, but I have been tremendously pleased by every interaction, at every step of the process, with every individual I have encountered at Wallingford Toyota. More

Great service and environment People are very friendly and knowledgeable. Always feel welcomed and never pressured. Whenever dealing with sales or service it w always goes smoothly People are very friendly and knowledgeable. Always feel welcomed and never pressured. Whenever dealing with sales or service it w always goes smoothly and correctly. More

Routine maintenance Genna was very professional and took the time to be sure I completely understood the status of my vehicle and the importance of the things needed to k Genna was very professional and took the time to be sure I completely understood the status of my vehicle and the importance of the things needed to keep my vehicle in top running condition. More

Great service center & dealership! The dealership is the best I have ever been associated with! They have the best sales personnel & the best service department- they make sure your veh The dealership is the best I have ever been associated with! They have the best sales personnel & the best service department- they make sure your vehicle runs great all of the time - they catch problems before they occur! More

Excellent experience Brought car in to be "winterized." Prompt and honest service. Changed oil and did 25 pt. inspection. My Camry is 25 years old, and Wallingford Toyo Brought car in to be "winterized." Prompt and honest service. Changed oil and did 25 pt. inspection. My Camry is 25 years old, and Wallingford Toyota keeps it running! More