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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,550 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,550 reviews

April 08, 2022

Three and a half hours for a minimal service and a car wash. It’s also in the middle of nowhere,45 minutes away. More

by MICHAELDONNELLY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Treasure Coast Lexus responded

Michael, I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 08, 2022

My experience was wonderful! The service went perfectly and everyone was professional, helpful and friendly! More

by susankm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Joseph Loverso, Christopher Ramnerine, Whitney Smith
Apr 08, 2022 -

Treasure Coast Lexus responded

This is the kind of feedback we love to see. Thanks so much for being a fan of Treasure Coast Lexus!

April 08, 2022

We have been coming here for several year because of the good service. We have an older LS460 and parts has to be ordered for it. They always accommodate us with a loaner. More

by Joyce-b-h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Loverso
Apr 09, 2022 -

Treasure Coast Lexus responded

Joyce, our team is always happy to provide accommodating care and do all we can to simplify your service experience. Thank you for continuing to trust Treasure Coast Lexus with your Lexus LS 460, and we look forward to seeing you again down the road!

April 08, 2022

My wife Judy and I had the good fortune to work with Mike Bowen in our search to find a new 2022 Lexus NX 350 H Premium with the specific requirements of eminent white exterior and palomino interior. Not an More

by bullrich
Recommend Dealer
Yes
Employees Worked With
Michael Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Treasure Coast Lexus responded

Congratulations to you and your wife on your new 2022 Lexus NX 350h Premium! Thank you for choosing Treasure Coast Lexus and for stopping by to share a great review of Mike and the team. Safe travels ahead!

April 06, 2022

Got me in and out in time. Great experience. Very friendly customer service representative. Clean service department and showroom. More

by EHERRICK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Treasure Coast Lexus responded

We are happy to hear that our team delivered such efficient, friendly service! Thank you for choosing Treasure Coast Lexus and for stopping by to share your experience. We hope to welcome you back for all your auto needs!

April 06, 2022

It took awhile but Pablo was very attentive and informative during the wait. He also reset the maintenance indicator for me because the Service Specialist forgot to. More

by Shay Fann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Minier
Apr 06, 2022 -

Treasure Coast Lexus responded

"Attentive and informative" are words we love seeing in our customer's feedback! Thank you for giving Pablo a shoutout. We are always here to help, Shay! - Treasure Coast Lexus

April 06, 2022

Very comfortable waiting area with good refreshments. My service assistant Pablo was friendly and efficient. The work on my car was done quickly. More

by Mary C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 07, 2022 -

Treasure Coast Lexus responded

Mary, we're glad you had the comfortable and pleasant service experience we want for every client! Thank you for the excellent review and for trusting Pablo and the Treasure Coast Lexus team with your vehicle's care - we'll be here if you need us down the road!

April 06, 2022

Sales is awesome but the Service Department is lacking big time. I sat and watched my car be delivered on the ready line just to sit there for 15-20 minutes. I had to tell my new Service Advisor that my More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Soesbe, Robert Collier
Apr 20, 2022 -

Treasure Coast Lexus responded

Charlie, This is the timely and attentive service we normally pride ourselves on and I am so sorry if we missed the mark. I will bring your feedback to the team so we may improve our services moving forward. If you're willing to give us another chance, please get in touch. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 04, 2022

There was no pressure. Everyone was friendly and knowledgeable. There was plenty of inventory for us to look at. More

by BORROWFAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back!

April 03, 2022

This was my 10000 mile see it—should have been free , but I was 1,074 over the 10,000 miles and so they said I was out of warenty and charged me $366,29 -will never go back there— this was very wrong - Jane More

by Linc1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Treasure Coast Lexus responded

Janet, I am sorry to read this review. We want the most for our guests, and it is concerning that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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