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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,710 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,711 reviews

May 10, 2019

Customer Service and Sales Team I enjoy working with Daphne, she is not pushy, listens to what you want in a vehicle, and gives it her best to find that car or similar, I recommend A More

by Chief Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daphne Hecko
May 09, 2019

Excellent Detailing was expertly accomplished. Happy with the finish..Staff as always was very professional.It was raining that day and the staff made sure I di More

by LCCROTEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Firestone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony at reception , Lynn Tidwell, Gary Mariarossi
May 09, 2019

Pleasant experience This was my first valet experience. There was an accident and we easily arranged a later pickup time. The car was returned the same day as it was the More

by DEBBIE3003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Young
May 09, 2019

Outstanding Service Treasure Coast Lexus has always been very professional and thorough. However they have added a SUPER STAR in Luis Pedraja. What a Professional he is? More

by MKEVERYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pedraja
May 09, 2019

Low pressure Dealership was physically beautiful. Carlton, my salesperson, was friendly, helpful, but low pressure. Seemed like he just wanted me to be happy. Woul More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo, Marc Jean, Gary Mariarossi
May 09, 2019

Brake Repair Robert was awesome! He was able to get me in and out with a loaner without an issue and stayed in touch with me to let me know what was going on with More

by kahariwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
May 09, 2019

Service visit Everyone was friendly and went out of their way to be helpful. I would recommend this dealership for either purchase of new vehicle or service More

by heywardrss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael, Connie, Brian Young
May 07, 2019

Honest and efficient. I like to use Treasure Coast Lexus when we are in Florida. It is more laid back than other Lexus dealers, and more personal. Things are explained more More

by MATTHEWVOLLMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The most important employees (service dept.) are not listed - why is that?I worked with, I believe, Kathy, who was the service mgr. She was knowledgeable, friendly, and efficient!
May 06, 2019

Vehicle bought was damaged and not ready for delivery. Daphne made the process as easy as possible under the conditions of the vehicle being not made properly The vehicle was delivered approximately six More

by Rhoulihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daphne Hecko
May 09, 2019 -

Treasure Coast Lexus responded

Mr. Houlihan, Thank you so much for taking the time to write a review about your recent purchase. As you recounted, this was not a perfect delivery on our end and we sincerely apologize for the delay in finalizing your purchase. You did "special order" a very specific, new ES hybrid from us which took 2 months to build and ship from Japan. Once it arrived, we discovered that the equivalent of a "sim card" was the wrong part for your car. There actually was no "damage" to your car, it was a wrong part (about the size of a dime). As luck would have it, there was not a correct part in stock, even in Japan. The correct part had to literally be made in Japan for your car. This took another 2 months. Through all of this you were extremely patient and understanding. I want to thank you very much for this. You were a true gentleman through every delay even though you had every right to be upset. I hope the loaner car we provided through these delays was a help to you. The "small gift" you mentioned is actually 2 gifts. Both will be arriving in the mail. I hope you enjoy them. In closing, I want to thank for your purchase, your patience, and your time to write a review. It is through these reviews that we take our greatest opportunities to improve. We will study your transaction and learn from it. Respectfully, Gary Mariarossi Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

May 06, 2019

Valet service The valet who picked my car up was very friendly and professional, arriving early, and letting me know when I might expect my car to be delivered afte More

by doug.dwatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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