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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,267 Reviews

3,267 Reviews of Treasure Coast Lexus - Service Center

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April 20, 2021

Very professional and easy. Very nice loaner may upgrade when present lease is done. Nice cleanup of the vehicle. I may have to go see Randy More

by SILLANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff ?
Apr 21, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Treasure Coast Lexus, and we will certainly let our team know that you appreciate their help. We are grateful to have you as a customer, and we look forward to your next visit!

April 19, 2021

I would but I waited so long to get my car done .I’m just getting an oil change and four-point check and a little bit of washing which they didn’t do a very good job . By the way not like the other time tha More

by EVES.HOMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the receptionist but very helpful!, Rafael Salcedo
Apr 19, 2021 -

Treasure Coast Lexus responded

It is never our intention to cause an inconvenience and I sincerely apologize if your visit took longer than anticipated. I will address these concerns with my team so we can work towards providing a more seamless experience in the future. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

April 19, 2021

Outstanding service... friendly staff!! Fantastic Outstanding service... friendly staff!! Fantastic waiting area as you await your auto repair...snacks,,tv etc... Always clean facilities as well as More

by e_gainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless experience at Treasure Coast Lexus. Safe travels, and we hope to see you again down the road!

April 19, 2021

Jeff Orr service advisor an Linda young lady delivered loaner both very professional and knowledgeable, and delivered outstanding service. I will return to your location in the future. More

by Naomiparker756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Orr, Kevin Romanowski
Apr 20, 2021 -

Treasure Coast Lexus responded

Naomi, thank you for choosing Treasure Coast Lexus and mentioning the great work of Jeff and Linda! We look forward to welcoming you back for your future services.

April 18, 2021

Awful. I was going in for 65,000 miles . 2.5 hours later they apologized and said my service free. They did nothing to car! More

by RBREFFEILH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Collier
May 03, 2021 -

Treasure Coast Lexus responded

This doesn't sound like the thorough, communicative, and knowledgeable service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure we do what we can to assist you. Please don't hesitate to send me an email. Contact: Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

April 17, 2021

Customers waiting area is one of the bests, service is always excellent as proven by history of two Lexus vehicles, and Robert Collier is the best. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo, Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thank you for your longtime support, Charlie! We are delighted that you can depend on Robert and our Treasure Coast Lexus team to keep you safe out on the roads. Enjoy your week!

April 17, 2021

Excellent Service Center. I pass 2 other dealerships to return to TCL because of this service department and how I am always treated! TCL is just the right size for me! More

by Nanatojoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thanks for reviewing Treasure Coast Lexus! It is great to hear that our team continues to provide you with excellent service during your visits!

April 16, 2021

Rafael the best person the work in there always Friendly Rafael the best person the work in there always Friendly wit the best customer service The employees and services best no words To describe Im More

by Malo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Apr 16, 2021 -

Treasure Coast Lexus responded

Thank you so much for sharing this wonderful feedback! All of us at Treasure Coast Lexus are thrilled to hear that you're a happy customer and we appreciate your kind words about Rafael. Hope to see you down the road!

April 16, 2021

Always professional & friendly. Appointments are easy to make and staff keeps you up to date. Waiting ares is comfortable and clean with plenty of snacks. More

by rhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Randy Nichols always checks on how we are doing with car. , Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Treasure Coast Lexus, and we couldn't be more grateful to have you as a customer. We look forward to your next visit!

April 16, 2021

I did not appreciate my service consultant conducting my personal business in the showroom while taking other customers into his office. Very poor form. Why were some folks treated more respectfully than ot More

by JWMLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

I'm so sorry that your recent visit with us wasn't up to our high standards. Would you please email me with further details? I would like to look into what happened here but won't be able to find your contact information from this review. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

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