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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,268 Reviews

3,268 Reviews of Treasure Coast Lexus - Service Center

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April 16, 2021

I did not appreciate my service consultant conducting my personal business in the showroom while taking other customers into his office. Very poor form. Why were some folks treated more respectfully than ot More

by JWMLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

I'm so sorry that your recent visit with us wasn't up to our high standards. Would you please email me with further details? I would like to look into what happened here but won't be able to find your contact information from this review. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

April 15, 2021

Clean prompt courteous friendly timely. A very nice Clean prompt courteous friendly timely. A very nice waiting area - much better than my Lexus dealer in PA. The free wash service is also far superi More

by shaeffrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recognize my service guy from the pics above, but he was excellent!
Apr 16, 2021 -

Treasure Coast Lexus responded

Thank you for sharing your excellent feedback! We are very happy to have you as a customer here at Treasure Coast Lexus. See you next time!

April 15, 2021

Excellent service and attention, thank you to Rafael for been very nice guy!!! Going there again with my other Lexus as well. Thank you so much More

by Virginia and Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Apr 16, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Rafael takes good care of you here at Treasure Coast Lexus, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 14, 2021

The service at Lexus is always top notch. The service department does a good job taking care of my car while it’s there and I get to enjoy the waiting area. More

by LITA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 14, 2021 -

Treasure Coast Lexus responded

We couldn't have asked for better feedback! Thank you for trusting Treasure Coast Lexus with all your repair and maintenance needs!

April 14, 2021

I was impressed with the professionalism. It gave me confidence in the decision I would need to make once the inspection was complete. The work was done per the time and cost estimate. The problem was More

by jnhnnssy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Orr
Apr 14, 2021 -

Treasure Coast Lexus responded

This review is music to our ears! Thank you for trusting Treasure Coast Lexus with your business, we are proud to have you as a customer. See you next time!

April 11, 2021

I’ve been going to TC Lexus since they opened.Service I’ve been going to TC Lexus since they opened. Service has plummeted to almost non-existence. No one returned my calls after 5 left messages. Service More

by BKCOOPER3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Register
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bianchi
Apr 26, 2021 -

Treasure Coast Lexus responded

This feedback is very disappointing to read. I assure you that our team remains committed to attentive, top-notch customer care, and I am sorry to that this hasn't been better reflected in your recent visits. I will share this feedback and ensure that your concerns are addressed as quickly as possible. I will look for your contact information, but please don't hesitate to give me a call directly as well. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

April 08, 2021

The entire staff we came in contact with was very professional, polite and eager to ensure all our needs have been met. We are very satisfied with the entire experience. More

by tiggey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Treasure Coast Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

April 08, 2021

Everyone is very helpful & professional. The area designated for waiting for your vehicle to be serviced is attractive & comfortable. The Wall Street Journal is an extra added bonus ! Thanks More

by dmado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 09, 2021 -

Treasure Coast Lexus responded

Thank you for your business and wonderful review! We are always happy to welcome you to Treasure Coast Lexus.

April 08, 2021

Outstanding!People who care about other people.You set Outstanding! People who care about other people. You set the mark high and excel in customer service. It’s a pleasure to deal with you folks. More

by ROWELARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 09, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share your glowing feedback about our team! We are grateful for your business here at Treasure Coast Lexus.

April 07, 2021

I use their valet service to pick up and deliver my car and yesterday I had a very busy day scheduled with appointments and they couldn’t have been more accommodating. Allen made sure my car was picked up, More

by MARIUCHIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen the valet service
Apr 07, 2021 -

Treasure Coast Lexus responded

We're so lucky to have you as a loyal customer! It's great to hear that Allen took such good care of you and your vehicle. Thank you for trusting Treasure Coast Lexus with all your repair and maintenance needs!

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