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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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September 20, 2020

Timely service and great dealer experience even during COVID-19. Always feels like a brand new car after service and the complimentary washes are a nice perk. More

by JRW600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Sep 20, 2020 -

Treasure Coast Lexus responded

Thank you for trusting Treasure Coast Lexus with your vehicle. It is great to hear that our team always impresses you by performing excellent service!

September 20, 2020

Service writer said car would be ready in two days no call car was ready in three days. I would have like atleast a phone call without me calling late the second day More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Russell
Sep 21, 2020 -

Treasure Coast Lexus responded

Hi Hank - I apologize for the lack of communication on our end. We should have updated you about the delay and I will speak with my team to find out why this didn't happen. Thank you for your feedback. Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

September 19, 2020

Very pleased with easy getting an appointment. Waiting area us very comfortable. Prices are good. Service is quick. Very please with this dealership.Highly recommend More

by MARCCRYAN0990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Soesbe
Sep 20, 2020 -

Treasure Coast Lexus responded

Thank you for sharing your feedback. At Treasure Coast Lexus, we aim to provide guests with a seamless and enjoyable process and it is fantastic to hear that came true for you. We are proud to have your business!

September 18, 2020

I love this dealership!! Everyone in Service is very customer service oriented and extremely knowledgeable. Joe LoVerso, my son, always services my car. I wouldn’t trust anyone else. More

by MARIA9245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE LOVERSO
Sep 18, 2020 -

Treasure Coast Lexus responded

Hi Maria - Thank you for the kind review! We are so proud to have earned your business and we are looking forward to working with you again at Treasure Coast Lexus!

September 18, 2020

We have always had very positive and pleasant sales and service experiences with Treasure Coast Lexus. Kathy Register is our Service Advisor and is truly a star! More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Young
Sep 18, 2020 -

Treasure Coast Lexus responded

Scotty, thank you so much for your excellent review of Treasure Coast Lexus! Thank you for the endorsement of Kathy. Please come see us again next time!

September 17, 2020

I currently own 3 Lexus Vehicles. I brought my 2015 nx200t in for service because my rear hatch hydraulic was broken, drivers seat is sagging, parking sensors not working and a recall on the fuel pump. More

by EFIOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Rodriguez
Oct 01, 2020 -

Treasure Coast Lexus responded

This review is extremely disappointing to read. We strive to deliver efficient and thorough service, and it is very concerning to hear that you are still experiencing issues with your vehicle. I would appreciate the chance to speak with you directly to better understand what happened here. If you are willing, please reach out to me at your earliest convenience. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

September 17, 2020

I had my car serviced this past month and everything went great. The pick up and drop off went perfect and my valet driver wore a mask and made us feel safe. Service. advisor Mr Collier called and gave an More

by leanncirillo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Collier
Sep 17, 2020 -

Treasure Coast Lexus responded

Thank you for trusting Treasure Coast Lexus with your business! Customer safety is our top priority and it means a lot to hear that you felt so comfortable during your visit. We appreciate you taking the time to share and hope to see you back next time!

September 17, 2020

I am very happy with the service and repair on my older Lexus! Lexus is a great product that has proven to be very reliable and I am appreciate the great service when I did need a repair. More

by judistaab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Sep 17, 2020 -

Treasure Coast Lexus responded

It was such a pleasure to take care of your vehicle, Judi! Thank you for trusting the team here at Treasure Coast Lexus with your repair and maintenance needs!

September 17, 2020

Service Advisor Kathy Register is always courteous and accommodating. Car has been serviced only at Treasure Coast and always looks great when it's finished. More

by kevinmeckus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Sep 17, 2020 -

Treasure Coast Lexus responded

We're so grateful to have you in the Treasure Coast Lexus family, Kevin! It makes our day to hear that Kathy always delivers such exceptional service. Thank you for trusting us with your vehicle and your business!

September 16, 2020

Excellent service ! 90000 mile check up done on time told! 2hours! I thought I would be able to to watch TV! But they were not working! More

by WSIMM62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
Sep 16, 2020 -

Treasure Coast Lexus responded

Thank you so much for coming to Treasure Coast Lexus for your 90k check up! It's great to hear that you're satisfied with our service, although we apologize about our televisions. We look forward to serving you again in the future!

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