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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,279 Reviews

3,279 Reviews of Treasure Coast Lexus - Service Center

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March 02, 2020

The best, from phone call to service and out the door First class from phone call to service and great people to work with and quick results. Not to mention a beautiful facility. The owner of this busines More

by Larry & Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, forgot his name but, it was the good looking guy. lol
March 01, 2020

I am very satisfie.d with the service here at Florida Lexus. Efficient and very accomodating I will rturn on Monday as more service was recommended . Thanj you More

by jeanpurrier
Recommend Dealer
Yes
Employees Worked With
luis pedraja
March 01, 2020

Successful Service Visit TCL did a great job on my vehicle at the 60,000 mile check up. Luis went out of his way to take care of the car! More

by OLDMANHANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pedraja
February 29, 2020

Kathie Register was very courteous and professional. I have been a client at this dealership for over 12 years and will continue to do so. More

by ILONAMORGAN
Recommend Dealer
Yes
Employees Worked With
Kathy Register
February 29, 2020

I pre-paid for maintenance for my 2018 car. On this last visit, I was advised that the wheels needed to be aligned and the tires balanced because the car is over one year old, neither of which is included i More

by laguera9
Recommend Dealer
No
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Druzik
Apr 06, 2020 -

Treasure Coast Lexus responded

Dear Laguera9, My name is Gary Mariarossi and I am the General Manager here at Treasure Coast Lexus. Thank you very much for taking the time to send in your review. I am very sorry to read that you are not happy so I wanted to look into this and respond. The pre-paid maintenance plan you purchased from us actually covers all of the required, scheduled maintenance that is detailed in your owner's manual. Unfortunately, the balance and alignment is not a required maintenance by the manufacturer. These 2 services are done as needed. I am sorry that this was not more clearly explained to you. With that being said, I want to offer my assistance regarding this situation. If your car needs an alignment and tire balance I will be happy to assist you with that if you would like. I have posted my email address below so you can contact me directly. Thank you again for your review. By bringing issues like this to my attention it allows me to assist and also helps us to fix issues like this and improve the service we provide our valued Guests. Respectfully, Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

February 28, 2020

As usual received excellent service at Treasure Coast Lexus I actually look forward to going there. Howard Kent, Salesman is truely an asset to the dealership. More

by DMiller
Recommend Dealer
Yes
Employees Worked With
Howard Kent
February 28, 2020

Very helpful staff Everyone was extremely helpful, courteous and friendly. My vehicle was ready when promised. It is nice to have a great service department working wi More

by carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
February 27, 2020

Easy Maintenance Routine maintenance is so easy with the valet pickup and delivery. A loaner car is available until your car is finished (usually the same day!). Thank More

by adam6868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
February 26, 2020

Easy to work with. Gave me an awesome loaner as they did a few repairs and took care of a recall. I would definitely recommend them. More

by AAALOVESJESUS
Recommend Dealer
Yes
Employees Worked With
Robert
February 26, 2020

Service went very well and the loaner car being delivered is fabulous. Waiting to have car fixed dealt with the Future recall that is possibly in March. More

by SKSTICK
Recommend Dealer
Yes
Employees Worked With
Service dept
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