Back

Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,235 Reviews

3,235 Reviews of Treasure Coast Lexus - Service Center

Sort by
June 30, 2023

Extremely dissatisfied with David Seifert. It was necessary to go over him to Michael Hoye in order to get this disappointing situation resolved. Robert Collier will be truly missed in a big w More

by CAROLINEHI555
Recommend Dealer
No
Employees Worked With
David Seifert, David Seifert
Jul 03, 2023 -

Treasure Coast Lexus responded

Caroline, I'm sorry to hear about your dissatisfaction with our current team. We strive to provide excellent service and it's disappointing that we've missed the mark. I understand your frustration, and I will be sure to address your feedback internally so we can make improvements in the future. If there's anything else you'd like to add, please reach out. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

June 30, 2023

I am always impressed when I go to the Lexus Dealership for service. The staff are so thorough, professional and honest. Keith was all of that and went out of his way to provide that extra service. I wi More

by OSWALD9996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Houlihan
Jul 03, 2023 -

Treasure Coast Lexus responded

Thank you for the great review! We're glad to hear that Keith and the team provided you with excellent service. We appreciate your recommendation and look forward to assisting you and your friends in the future. Have a wonderful day!

June 30, 2023

Great courteous service by everyone at Treasure Coast Lexus and will be back for further service. More

by bobbado
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Treasure Coast Lexus responded

We are thrilled to see your positive review! The Treasure Coast Lexus team looks forward to your next visit with us. Take care!

June 29, 2023

Very upscale Lexus dealership and always professional. Don’t mind taking our Lexus here for any appointments. More

by Liz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Treasure Coast Lexus responded

Liz, thank you for choosing Treasure Coast Lexus! We're so glad to hear that you find our dealership upscale and professional. Your support means the world to us. Have a great day!

June 27, 2023

The wait time to get a tire fixed was way too long. It should not take all day to repair a tire More

by pfontana56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Treasure Coast Lexus responded

I am disappointed to hear that your vehicle's tire was not fixed in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that this was not the case. Would you please call me so that I can see how we can assist you moving forward? Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

June 27, 2023

These people are true professionals in every sense of the word! They’ve taken such GREAT care of us during routine maintenance. We’re never rushed as our time is respected. We appreciated the beautiful l l More

by BackfromDinner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Loverso, David Seifert, Tamica Roberts
Jun 28, 2023 -

Treasure Coast Lexus responded

First-class service is our specialty here at Treasure Coast Lexus! Thank you so much for highlighting our team's commitment to professionalism and attentiveness. It's always our pleasure to provide a loaner vehicle to our customers and ensure they feel completely accommodated during their visits. Until next time, take care!

June 26, 2023

Very helpful courteous throughout the whole car buying process. If you are looking to buy a new Lexus do yourself a favor a come see Treasure Coast Lexus. I don't think you will be disappointed. More

by lmcasanova2017
Workmanship
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Treasure Coast Lexus responded

Thank you for the kind words! We're glad to hear that our team at Treasure Coast Lexus provided helpful and courteous service during your car-buying process. We appreciate your recommendation, and we hope you enjoy your new Lexus!

June 26, 2023

Excellent service. Everything explained well. Looks like my problem has been fixed. Would highly recommend them. More

by JAZ1616
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Treasure Coast Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

June 25, 2023

Overall experience with Kathy was great she explained everything kept me informed. Service took longer than expected tho, was told I would get a car wash didn't happen it was the same way I brought it in More

by Sherbyjpoole
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Treasure Coast Lexus responded

We apologize for the delay in service and the disappointment regarding the car wash. We strive to provide 5-star service across the board and are upset to see that we missed the mark. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

June 25, 2023

Got the car I've always wanted but couldn't find. Scott made it happen! Everyone else there was a pleasure to work with. More

by prubin5
Recommend Dealer
Yes
Employees Worked With
Scott McElveen
Jun 25, 2023 -

prubin5 responded

Treasure Coast Lexus is a pleasure to deal with both Sales and service!

Jun 26, 2023 -

Treasure Coast Lexus responded

Thank you for this stellar review of Treasure Coast Lexus! We will pass along your appreciation to Scott. Take care!

...
74
...