Trent Cadillac Buick GMC

Ron Polk was a pleasure to work with. Very patient with my wife and I. He didn't mind that we test drove 3 cars that day. Being in our 70's the technology could have been overwhelming, bu Very patient with my wife and I. He didn't mind that we test drove 3 cars that day. Being in our 70's the technology could have been overwhelming, but Ron took his time, didn't mind explaining things multiple times for us. You could just tell he was genuine and wanted to help us make the best decision for our needs and desires. We were offered a fair (actually really good) deal from the dealership. If you're looking for new or used, go to Trent and ask for Ron. He also gave us a great restaurant referral. More

Everyone at Trent Buick, Cadillac, GMC was very friendly and helpful! The facility was extremely clean. Mike Pecha took a lot of time with me to listen to what I wanted and did not stop until he found my dr and helpful! The facility was extremely clean. Mike Pecha took a lot of time with me to listen to what I wanted and did not stop until he found my dream car! I never felt any pressure to buy or compromise. I felt cared about and I felt like Mike and the other dealership employees were there to make sure I got what I wanted and needed. More

The dealership as a whole is a wonderful place to be at. The staff were great and had lots of knowledge about the cars/trucks. Other dealerships feel as if they only want to sell but Trent dealership takes The staff were great and had lots of knowledge about the cars/trucks. Other dealerships feel as if they only want to sell but Trent dealership takes this standard up high not only to sell you a decent vehicle but to make you feel welcomed and appreciated that you chose their dealership. More

Ronnie and the team made this car buying experience a real pleasure. Very friendly and courteous. Will most definitely do business here again! real pleasure. Very friendly and courteous. Will most definitely do business here again! More

Super friendly and knowledgeable people. Big time dealership with a small town feel. Kudos to Lew and Josh! Big time dealership with a small town feel. Kudos to Lew and Josh! More

Lew Branche and Trent Cadillac in New Bern, NC are awesome to deal with. I live in Raleigh, NC. I’ll drive the 2 hour trip to buy a car here anytime. Great employees here. Not a “high pressure” experi awesome to deal with. I live in Raleigh, NC. I’ll drive the 2 hour trip to buy a car here anytime. Great employees here. Not a “high pressure” experience like some other dealerships. Great service and experience. More

This dealership is not only friendly, they will go over mountains to make a deal happen. I had a lot of things that happened during my buy that was mostly out of my control, and the dealership, Dallas, CT, mountains to make a deal happen. I had a lot of things that happened during my buy that was mostly out of my control, and the dealership, Dallas, CT, and Tommy were above reproach!!!! I cannot also forget about Brent who made financing a breeze. I wish the CEO of GM could have been involved with my transaction from beginning to end, so that they could really see the leg work the boots on the ground do. I had multiple hurdles and just when I was giving up due to circumstances on my end, everyone pulled together to make the impossible, POSSIBLE!!! :) I always say that actions speak louder than words. This could not have been any more true of not only the dealerships reputation, but the people who make the dealership function. More

Ron Polk was easy to deal with and went over the car and all the details. I came from Kentucky and the car was as described.Great drive home. all the details. I came from Kentucky and the car was as described.Great drive home. More