Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Trent Cadillac Buick GMC
New Bern, NC
1,216 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,216 reviews
October 03, 2022
On our last vehicles we have gone to Trent, one was a new vehicle the other 3 were 1 owner, used. Ronnie Brinson sold us all of them. On the used ones we would look over their inventory then went to him, tol vehicle the other 3 were 1 owner, used. Ronnie Brinson sold us all of them. On the used ones we would look over their inventory then went to him, told him what we were interested in and or the price range. He would go far out of his way to find the best vehicle in mileage and price just to name a few things and warranty as well. As long as he works at Trent, we will go to him. When looking for a vehicle we have to admit that Ronnie is more of a friend then a salesperson. your satisfaction is most impotent to him. Thank you, Ronnie for the care you give in serving our needs for all the vehicles we have go to you for. Oh, and he is more than happy to answer any questions or the like after the sale just go back and see him. PS: we have recommended Ronnie more then, once to many of our family and friends. WE love our 2014 Dodge Journey Limited and as always finding the best vehicle with the lowest mileage only 34,000 miles on this one almost all other 2014 vehicles have over 110,000 miles. Thanks again Ronnie for the great service given your service is one that is hard to beat in auto sales. More
by Thenamgrunt
Employees Worked With
October 02, 2022
Got off to a slow start but got everything taken care of easy Tommy is a great person and salesman easy Tommy is a great person and salesman More
by Shrimpn
September 29, 2022
Trent is a 5 star rated dealership in my opinion. Ronnie Brinson gets 12 stars out of 10. Our purchase today was the most pleasurable vehicle purchase we ha e ever done thanks to Ronnie and the team Ronnie Brinson gets 12 stars out of 10. Our purchase today was the most pleasurable vehicle purchase we ha e ever done thanks to Ronnie and the team at Trent. More
by Klugg24
September 29, 2022
Their people really do give you the edge! Joshua was the perfect sales associate for me. His professionalism and knowledge made my buying experience effortless. Total transparency, honesty, a Joshua was the perfect sales associate for me. His professionalism and knowledge made my buying experience effortless. Total transparency, honesty, and no pressure but sheer determination to put me in my dream car. With todays current economy this was no easy task, but Joshua made it happen. I know he will have my back for any future developments with my vehicle. The entire Trent team made me feel comfortable and welcome. I look forward to my ongoing relationship with the “Trent family”. I highly recommend Trent. Thank you Joshua and Trent for making the impossible possible. More
by vpaskew
Employees Worked With
September 29, 2022
I’m very pleased the service I received. Lew is an excellent salesman and was very knowledgeable about Cadillac cars. Lew is an excellent salesman and was very knowledgeable about Cadillac cars. More
by osmallwood
Employees Worked With
September 26, 2022
As always the service was impeccable, this is the second car I bought from Ronnie! car I bought from Ronnie! More
by Psicklin
Employees Worked With
September 25, 2022
Great service and great people! This is my 2nd vehicle purchased from Josh and he has made the process super easy. This is my 2nd vehicle purchased from Josh and he has made the process super easy. More
by harttyler0310
Employees Worked With
September 24, 2022
I purchased my last car with them and I liked them very much. I always serviced there as well. When it came time for me to trade I was not in the best spot but I told Josh what I wanted and needed. He list much. I always serviced there as well. When it came time for me to trade I was not in the best spot but I told Josh what I wanted and needed. He listen to me and, even though I thought it was impossible, he got me into a nicer suv. I was amazed at the outstanding service he and Trent gave me. They offered me more then I thought I would get and put me in the car I wanted! They didn't push me at all. Josh kept saying he had my back and he truly did. I would recommend going to see Josh if you need a new car, truck, or suv. He is the best salesman I have ever had. Mr Cooper in finance was also very helpful and showed us all the options and why to choose them. He did not push us in any directions just gave us info on what we would be getting. Overall, Trent is an amazing dealership who puts their customers first and genuinely wishes to help them. I said this in my service dept review too, but Josh needs a raise! Will be coming back when its time to get my husband his truck. Thank you everyone! More
by abbiepnutmm2
September 23, 2022
RONNIE FOUND EXACTLY WHAT I ASKED FOR AT A GOOD PRICE. THE BUYING PROCESS WAS QUICK AND EASY.DEFINITELY A GREAT EXPERIENCE. THE BUYING PROCESS WAS QUICK AND EASY.DEFINITELY A GREAT EXPERIENCE. More
by Eireland
Employees Worked With
September 22, 2022
Thank you for providing professional service. I love the Envision. I definitely recommend Trent Buick for your next car purchase. I love the Envision. I definitely recommend Trent Buick for your next car purchase. More
by Donna.fischer
Employees Worked With
