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Trent Cadillac Buick GMC - Service Center

New Bern, NC

4.6
72 Reviews

72 Reviews of Trent Cadillac Buick GMC - Service Center

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April 23, 2023

Service department was as excellent. Reviewed the complete list of services I requested prior to taking the truck. They then went over everything again with me after the service was pro More

by wpurhamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure of the young mans name
April 23, 2023

Excellent service Ronnie best salesman everyone made you feel welcome and I love my car More

by jb19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Dealership is excellent in all departments. Customer service is top of the line. Everyone is friendly and wants to ensure that customer is completely satisfied before leaving the dealership. Be More

by bduffy28574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Kahsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hewson, Josh taylor, Thomas Farrow
April 20, 2023

Caring courteous, on time. Empathy about what was going on with mother's health. Very caring. Professional and asked if I needed anything else. More

by noemail@nodomain.com
Recommend Dealer
Yes
Employees Worked With
Damien
April 20, 2023

Courteous and got my work done in a timely manner. And I love the courtesy shuttle More

by weldin01@embarqmail.com
Recommend Dealer
Yes
Employees Worked With
Damion
April 20, 2023

Top notch dealership! Always keeps me informed good or bad news! Very professional and nice. Easy to talk to. Positive experiences!! More

by terrirowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Riggs, service technician, is very versatile, n a super all around guy!
April 20, 2023

I bought new tires and had my truck serviced, waited in the customer waiting area and enjoyed the peace and quiet. The service was timely and the cost was fair. More

by oliverd420@mc-mc.com
Recommend Dealer
Yes
Employees Worked With
Service department
April 20, 2023

Great! Customer service was outstanding. They went above my expectations. Their people make a difference. More

by kpwhubert@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Wayne
April 20, 2023

Excellent Don't know! An an an an an an an an an an an an More

by toothmama51@hotmail.com
Recommend Dealer
Yes
April 19, 2023

Very courteous and very helpful. Did not have to wait with my appointment time would recommend service department. More

by jzaytoun
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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