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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.8
1,843 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,843 reviews

November 05, 2014

RAM IT Tyler and Brian were awesome and nubian treated me like family. Awesome place and got the deal close as possible for what I was looking for. Happy ow More

by ram tough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : rubio and brian
November 04, 2014

Feeling Let Down On two separate occasions had been told they had secured a dealer trade for the vehicle we wanted. Neither time had they actually secured the vehicle More

by gpreinert
Customer Service
Recommend Dealer
No
Employees Worked With
October 29, 2014

Fast and Friendly Service Tyler was very helpful and knowledgeable of the new Ram truck that I had reviewed on the Troncalli website. He made it very easy for me to trade in m More

by mcouch12
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Slatton
October 14, 2014

Great experience Tyler & Bruce are the BEST sales man I've EVER worked with. They are understanding and are willing to do anything to help you! Best plcar dealership a More

by falonkaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Belanger
September 10, 2014

Wonderful Experience! I would recommend them to anyone I had a great experience at Troncalli. I special ordered a Jeep Wrangler, knew exactly what I wanted, and gave pretty specific expectations for deliv More

by LeavingAReview
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Giller
July 31, 2014

The experience I had buying a car was wonderful! I have bought several cars from Troncalli and it has always been a great experience. Merlene is one of the best sales people I have ever worked with More

by crefurbish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merlene Morris
July 29, 2014

JEEP Grand Cherokee Altitude Purchase The JEEP purchase was a hassle free experience, and the more I drive the JEEP the better I like it. Bruce was responsive, courteous and answered all More

by barnhaj
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Belanger
July 26, 2014

Service Department Do not go to Troncalli, the Service Department is filled with lies and dishonesty. After making an appointment several days in advance, i dropped my J More

by Josephrenaud
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Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Front desk service area
Aug 01, 2014 -

Troncalli Chrysler Jeep Dodge Ram responded

Mr. Renaud: Thanks for taking the time to post your review. Obviously, we are not happy to hear of your substandard experience with our Service Department, for which we apologize. I understand that you have spoken with our Service Manager, John Richards on Monday 7/28th, after your experience of 7/26. It is clear that we did not do our best or live up to your expectations. That is not how Troncalli has helped our customers for 3 generations. Our customer’s opinion and word of mouth are important to us, and the hundreds of positive reviews (as well as the few not so good ones) over the web show. We hope that at some time in the future you will allow us to service your Grand Cherokee. Cynthia Ingraham, Customer Relations Manager. Troncalli Jeep 770-889-8951

July 22, 2014

Bought a new 2014 Dodge Durango R/T AWD Daniel was a great sales person. He worked hard to get the vehicle I wanted especially since it was hard to find all the options I wanted with AWD dow More

by Unhooked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 14, 2014

Troncalli - Purchase New 2014 Dodge Dart The family went in on Saturday with no intent to actually purchase then, but when presented options and the metrics of the deal, we could not afford t More

by joebeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Slatton
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