Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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RAM IT Tyler and Brian were awesome and nubian treated me like family. Awesome place and got the deal close as possible for what I was looking for. Happy ow Tyler and Brian were awesome and nubian treated me like family. Awesome place and got the deal close as possible for what I was looking for. Happy owner of a granite dodge ram! More
Feeling Let Down On two separate occasions had been told they had secured a dealer trade for the vehicle we wanted. Neither time had they actually secured the vehicle On two separate occasions had been told they had secured a dealer trade for the vehicle we wanted. Neither time had they actually secured the vehicle and several days passed between the instances with very little communication. I just wish they would have been honest and said they weren't really interested in a dealer trade. I would have respected that answer. More
Fast and Friendly Service Tyler was very helpful and knowledgeable of the new Ram truck that I had reviewed on the Troncalli website. He made it very easy for me to trade in m Tyler was very helpful and knowledgeable of the new Ram truck that I had reviewed on the Troncalli website. He made it very easy for me to trade in my old car and purchase my new truck. I would definitely recommend the dealership to a friend. More
Great experience Tyler & Bruce are the BEST sales man I've EVER worked with. They are understanding and are willing to do anything to help you! Best plcar dealership a Tyler & Bruce are the BEST sales man I've EVER worked with. They are understanding and are willing to do anything to help you! Best plcar dealership and I would recommend to everyone! More
Wonderful Experience! I would recommend them to anyone I had a great experience at Troncalli. I special ordered a Jeep Wrangler, knew exactly what I wanted, and gave pretty specific expectations for deliv I had a great experience at Troncalli. I special ordered a Jeep Wrangler, knew exactly what I wanted, and gave pretty specific expectations for delivery. They didn’t try to upsell me or change my mind which I knew was a good sign. Not only did Chad Giller answer me quickly (I did most of my transaction over the web), but he was professional, knowledgeable and understanding of my requests. I was treated professionally, given a great price, and was not given the run around which is everything I was looking for in a dealership. Upon taking delivery, I had a 3 page check list which I know could have been annoying for the sales person, but Chad left me to myself to go over the list which was very much appreciated. I wanted to make sure my Jeep was pristine before taking it home, and Chad was more than accommodating. I will recommend Troncalli (and more precisely Chad) to any friend and my family when they are in the market for a new vehicle. The staff was top notch and I couldn’t have asked for a better experience. They have a customer for life. More
The experience I had buying a car was wonderful! I have bought several cars from Troncalli and it has always been a great experience. Merlene is one of the best sales people I have ever worked with I have bought several cars from Troncalli and it has always been a great experience. Merlene is one of the best sales people I have ever worked with. She is knowledgable and experienced. I love working with her - buying a car should not be as fun as she makes it! I would recommend her to anyone wanting to buy a new car. More
JEEP Grand Cherokee Altitude Purchase The JEEP purchase was a hassle free experience, and the more I drive the JEEP the better I like it. Bruce was responsive, courteous and answered all The JEEP purchase was a hassle free experience, and the more I drive the JEEP the better I like it. Bruce was responsive, courteous and answered all my questions to the fullest. Best car purchase experience I ever had. I will be a returning customer and will tell everyone I know. Thanks. More
Service Department Do not go to Troncalli, the Service Department is filled with lies and dishonesty. After making an appointment several days in advance, i dropped my J Do not go to Troncalli, the Service Department is filled with lies and dishonesty. After making an appointment several days in advance, i dropped my Jeep off for a check engine light and they did not call me, and said after 8 hours they could not get to it. They stated they needed to order a part, but did not know what was wrong with the jeep. Waste of 8 hours and they babbled on and on with no answer. Very disappointing to say the least. I took my jeep to another mechanic who had the issue fixed in 2 hours and communicated with me throughout the entire process. Lesson learned. Never would I recommend Troncalli to my friends and family, and my next Jeep purchase will not be with them. More
Bought a new 2014 Dodge Durango R/T AWD Daniel was a great sales person. He worked hard to get the vehicle I wanted especially since it was hard to find all the options I wanted with AWD dow Daniel was a great sales person. He worked hard to get the vehicle I wanted especially since it was hard to find all the options I wanted with AWD down in the south. He also let us try the truck with two different options in what I would say a decent test drive. He answered all my questions very patiently and stayed late till I took delivery of the vehicle. I really have to applaud Daniel for getting the vehicle since it was at another dealership who did not want to let go of the car. In the end the buying process was super easy with no pressure. The finance manager too was very helpful and worked with me on the numbers. We did haggle a bit a on the price but that was to be expected. In the end we came to a mutual agreement and believe everyone was happy with the result. I got a vehicle that I believe was a hard find and in the color I wanted with absolutely no compromises at a what I would call a decent price and Daniel got a sale. In addition I must say this is really nice dealership with a little play room that kept my lil one busy while we were discussing the vehicle. Also they have a pretty big selection of vehicles to choose from. Highly recommended!! -Rob More
Troncalli - Purchase New 2014 Dodge Dart The family went in on Saturday with no intent to actually purchase then, but when presented options and the metrics of the deal, we could not afford t The family went in on Saturday with no intent to actually purchase then, but when presented options and the metrics of the deal, we could not afford to not buy. The process was very laid back and not obvious pressures to buy. This was my son's first new car purchase, and dad was along to monitor. Dad couldn't find anything wrong and the deal proceeded to a close. Good guys in Tyler and Kevin. I used them with my purchase and will go back to them when needed. More