
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Transmission failure after 5 weeks...No recourse Just purchased a new Jeep from Troncalli 5 weeks ago. Check engine light came on yesterday. Took it in and turns out it needs a new transmission aft Just purchased a new Jeep from Troncalli 5 weeks ago. Check engine light came on yesterday. Took it in and turns out it needs a new transmission after just 5 weeks! Anybody want to buy a car with a replaced transmission? Me either. Funny part is that they don't want to provide similar transportation while I deal with Chrysler directly since they can't and won't replace the car. Oh ya, when asked about reported transmission problems during the sale I was told, "Small computer glitch thats all fixed". Just my experience to date. More to come I'm sure. If I were doing it all over again, without a doubt I'd opt for an alternative car and dealer! More
best car buying experience ever !! was looking for a used ford truck and found one at this dealership, they had taken it in on a trade in. I called about the truck talked to a Brandon C was looking for a used ford truck and found one at this dealership, they had taken it in on a trade in. I called about the truck talked to a Brandon Champe. in 45 minutes we negotiated a price over the phone, was up there the next morning made the deal had them install a leather interior in truck by far the best car buying experience ever. I'm a full blooded ford man that's all I will drive, have bought 3 new and 3 used vehicles from ford dealerships in the last 15 years none as sweet as this deal. thank you troncalli, you have a wonderful dealership and if I decide to buy a new dodge truck im headed your way !! also if you need a good salesman, Brandon Champe is your man.. thanks Brandon More
I needed my water pump replaced on my 12' Chrysler 200s. The dealership 10 miles away did not take the effort to check my Vin to see if my vehicle was under warranty. Troncalli took on my 12' Chrysler 200s. The dealership 10 miles away did not take the effort to check my Vin to see if my vehicle was under warranty. Troncalli took care of me as if I have been going there for years. The service department was awesome, Neal took the time to make sure I got the service I deserved. I recommend troncalli for sales and service. More
2 Cars, 2 Fantastic Experiences A little more than 10 years ago, in late 2004, I purchased a vehicle from Troncalli CJDR and the experience was SO great and SO much better than those A little more than 10 years ago, in late 2004, I purchased a vehicle from Troncalli CJDR and the experience was SO great and SO much better than those I had had at other dealerships throughout my adult life that I still, to this day, remember the conversations my sales guy & I had. I still even remember his name! (Porter Poole, for you doubters) How many others of you can say you remember a car sales guy's name after 10+ years? But enough about the past! Fast forward to today, where I recently took delivery of my new Durango R/T from Tyler Grant back here at Troncalli. I can honestly say that the experience I had with this purchase was even better than the one I had all those years ago! Tyler was awesome! No high pressure tactics, none of those "I need to run this by my manager" delays, and everything was up front and above board. After the deal was done and I took delivery, Tyler handed me the keys and final paperwork; he had done his duty. That's where it always ends with the sales guy, right? No, not this time! He spent over an hour with me in the car helping me get familiar with the GOBS of features and technology of my new Durango. I pride myself with always - ALWAYS - knowing more about a car than the salesman trying to sell it to me but, this time, I lost that game. Tyler obviously prides himself with knowing every inch of the vehicles he sells and that, sadly, is just unheard of anymore with today's cars, which are virtually rolling computer networks. And it wasn't just him. Everyone I met and worked with there was nothing but professional, friendly, and very, very genuine. How refreshing! More
Only 2 hours I was in and out with in two hours. Go see Mathew and Nubian found the best truck for me but it was cloth interior. They said no problem we can have y I was in and out with in two hours. Go see Mathew and Nubian found the best truck for me but it was cloth interior. They said no problem we can have you design your own custom interior and they ship it to us and we will put it in. Wow. And then there's Glen in finance. What away to handle somebody as if he was still selling the deal. Very effeicent. Everybody is professional but still down to earth. I will be back for a Challger soon. Thanks. Best sales experience of my life. More
The best decision I've ever made The best decision I ever made was to go back to Troncalli for my new jeep purchase. I bought my challenger here in 2012 and worked with Tyler who was The best decision I ever made was to go back to Troncalli for my new jeep purchase. I bought my challenger here in 2012 and worked with Tyler who was knowledgeable and took the time to explain the car thouroghly! So when I made the decision to trade in my challenger for my jeep I made sure to work with Tyler again! He once again took the time to walk me through every aspect of my new jeep. If you want an easy no pressure car buying experience drive straight to Troncalli and ask for Tyler. More
Advertised price of vehicle was great. I live 4 hours away but after seeing the Patriot on autotrader, for a great price, I called and everybody was very helpful. Once we arrived the dealer I live 4 hours away but after seeing the Patriot on autotrader, for a great price, I called and everybody was very helpful. Once we arrived the dealership was awesome looking and easy to get around. We did tell several people about you and plan on calling you about our next purchase. Thanks. More
Best car buying experience ever My salesman was Tyler Grant. Tyler went with me to test drive two different vehicles. Tyler is very knowledgeable about the different models of vehicl My salesman was Tyler Grant. Tyler went with me to test drive two different vehicles. Tyler is very knowledgeable about the different models of vehicle and was able to answer all of my questions. We were at the dealership on a Sunday night and finally closed the deal around 11pm. Tyler did not complain once. The dealership closed at 7pm. I will buy all of my future vehicles from Tyler and suggest that anyone interested in buying a Chrysler product do the same. He will not steer you wrong. More
Knowledge and Extremely Helpful I ordered a 2015 Challenger Scat Pack Shaker from Tronacalli in March. The ordering had just opened up and Tyler Grant worked with me piecing togethe I ordered a 2015 Challenger Scat Pack Shaker from Tronacalli in March. The ordering had just opened up and Tyler Grant worked with me piecing together the ordering process on a car that had very few details published. During the build process, Tyler updated me anytime there was a change in status, and during shipment. The price was fair on a special ordered car, and the knowledge of the brand and options made the process very enjoyable. Tyler and the finance person also stayed very late on a Friday to sort out the paperwork and show me all the options including the UConnect pairing with my phone. After joining an internet forum and hearing dealer and salesman stories that are far from stellar, I am very happy that I made the decision to purchase from Tyler. He even let me know that car had been shipped and put on a train while he was on vacation. That is dedication and willingness to go the extra mile. I will purchase my next (and hopefully all) vehicles from Tyler Grant. More
2015 Dodge Ram Sport Crew Cab 4x2 Purchase I've been having vehicles serviced by Troncalli for nearly 9 years and have now bought 4 vehicles from them, 3 used and most recently my 2015 Ram. Ma I've been having vehicles serviced by Troncalli for nearly 9 years and have now bought 4 vehicles from them, 3 used and most recently my 2015 Ram. Many dealerships have individuals that stand out for their customer service, but I can honestly say that everyone I've ever encountered at Troncalli has been courteous, helpful, and respectful of my time. From reception to sales, parts, service and management, they seem to instill a sense of customer focus and ethics rarely seen in today's society. I plan to continue giving them my business. They've earned it! More