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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
2,021 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,021 reviews
June 04, 2015
Horrible experience Horrible experience. Salesman Tyler Grant was rude and childish. Management has no problem breaking the law regarding dealer fees. I could not believe Horrible experience. Salesman Tyler Grant was rude and childish. Management has no problem breaking the law regarding dealer fees. I could not believe this dealership ever sells a car. Look elsewhere for your car. More
by Dodge_mustang
Employees Worked With
May 25, 2015
Extremely impressed with the entire car purchase experience In all of our years and experience buying cars, I would have to say that is was our best experience. We were so impressed with the friendly, helpful In all of our years and experience buying cars, I would have to say that is was our best experience. We were so impressed with the friendly, helpful and non-pressure attitude of both the dealership and our salesman. We told them the bottom line of what we were willing to pay, and they accepted the deal without the standard back and forth a dozen times that you come to expect. We were able to get a great deal on a car for our son, and we had a fabulous experience (and it was even relatively quick). We will definitely recommend this dealership to our friends! More
by Ashley
Employees Worked With
Richard Nash
April 22, 2015
Purchased new vechiles from Troncalli Dodge. We bought a Dodge Ram and a Jeep Cherokee. Very satisfied. Enjoyed the service from their staff. They worked well with us. WE plan to return in the fu We bought a Dodge Ram and a Jeep Cherokee. Very satisfied. Enjoyed the service from their staff. They worked well with us. WE plan to return in the future for our auto needs. More
by Tim in Cumming GA.
Employees Worked With
James Ayers, Bruce Belanger
April 04, 2015
Excellent! This is my first time purchasing a new vehicle from Troncalli. They were a pleasure to work with. Tyler was very informative and thorough from start This is my first time purchasing a new vehicle from Troncalli. They were a pleasure to work with. Tyler was very informative and thorough from start to finish. I'm extremely happy with the new Jeep I purchased. Thank you. More
by TerriH
March 09, 2015
Awesome experience! They were a pleasure to work with! From the sales rep Aaron to the sales manager Nubian I would highly recommend purchasing from troncalli! They did They were a pleasure to work with! From the sales rep Aaron to the sales manager Nubian I would highly recommend purchasing from troncalli! They did not high pressure sell and got me what I wanted at a fair price! More
by Jeremyb26
Employees Worked With
Aaron in sales
March 04, 2015
Dissatisfied Customer These guys give me a different number every time I ask about getting the same thing done on a Jeep.One day it is $350 to $485 to $360.I feel like I am These guys give me a different number every time I ask about getting the same thing done on a Jeep.One day it is $350 to $485 to $360.I feel like I am being price gauged.There is no way that a price can change $120 in a day.I started going here after having bad customer service at other places but am regretting the thought of that now.These guys are friendly but should stick to a price and not change it constantly to their customers. More
by Jeep Grand Cherokee
Employees Worked With
February 17, 2015
I started at Troncalli and should have never left I shopped several dealerships but Troncalli was my 1st stop. I should have never left as they were the best when it came to working with me to find w I shopped several dealerships but Troncalli was my 1st stop. I should have never left as they were the best when it came to working with me to find what I wanted. I really enjoyed not only my sales team member but also the leadership. They worked with me to make sure I understood my options, finding the right Jeep and I am a very happy owner now. More
by brian.ohern@gmail.com
Employees Worked With
Merlene Morris
February 16, 2015
Excellent experience for new Ram 1500 longhorn Fairly easy transaction. Tyler is very knowledgeable on his products. Had been buying Tundras from same guy for 12 years so I was hesitant about hav Fairly easy transaction. Tyler is very knowledgeable on his products. Had been buying Tundras from same guy for 12 years so I was hesitant about having to actually be a "walk in/unknown" again. They made it easy. Excellent experience. More
by jlstubbs@me.com
Employees Worked With
February 14, 2015
Great Used Car Experience Bought a used Toyota Sienna van. Friendly sales team. Got a good price. They threw in a pair of new tires, 4 wheel brake job and even paid for a ne Bought a used Toyota Sienna van. Friendly sales team. Got a good price. They threw in a pair of new tires, 4 wheel brake job and even paid for a new alternator after I took it home. Now that is how to treat a customer. Jim & Adina More
by jim
January 21, 2015
Great new truck purchase experience. I purchased a ram 1500 Laramie from Todd Estes and had a great experience. I had looked at other dealerships but was unable to make a deal. Todd is a I purchased a ram 1500 Laramie from Todd Estes and had a great experience. I had looked at other dealerships but was unable to make a deal. Todd is a very professional salesman who has solid knowledge, excellent follow through and is a pleasure to work with. I will recommend Todd to my friends. More
by Chris
Employees Worked With
Todd Estes
