Troncalli Chrysler Jeep Dodge Ram

Kurt at Troncalli CDJR did a great job helping me get out of my old truck and into a new one at a great price. I much appreciate the work this dealership did for me. of my old truck and into a new one at a great price. I much appreciate the work this dealership did for me. More

I initially came to Troncalli just to price-check another dealership that I was looking to buy a RAM 1500 from. I was not intending on making a purchase. Upon arrival, I was pleasantly greeted and blown away dealership that I was looking to buy a RAM 1500 from. I was not intending on making a purchase. Upon arrival, I was pleasantly greeted and blown away by the large selection of trucks on the lot and how clean and aesthetically pleasing the showroom was. I was introduced to a gentleman by the name of Tyler Grant whom I had initially spoken with on the phone and he already had the truck I was interested in parked right up front. He methodically went through all the options included on this model and then we took it for a test drive. This was the truck that I wanted from the other dealership but they didn’t have it in the color I wanted and this one had more options. It drove like a dream! Upon return to the dealership, Tyler took a few minutes to assess my trade-in (a banged-up 2017 Acura with 150k miles on it) while I poked around the truck to explore it a bit more. Then it was time to head back in for the dreadful part - negotiating price and terms. To my surprise, Tyler just asked where we needed to be at to make a deal and explored every possible loyalty, conquest, and offer. He was able to save me an extra $2000 right there for a conquest discount I didn’t even think was applicable! I didn’t initially agree with the trade-in value of my Acura but he was able to get that up by more than double even though it likely wasn’t even worth that. I told him what the other dealership was offering for an out the door price and what they offered me for the trade-in. He told me to hang tight while he talked with the manager and not 10 minutes later, came back in and said, “Congratulations, you came in on the right day!” There was no all-day negotiations - I got offered the truck in the color I was looking for and with more options than I wanted for a better price than the other dealership had offered after days of back and forth texts and phone calls… in less than 30 minutes! We took a lunch break before I went to finance to close and I shot a text to the other dealership to see if they could match - they couldn’t so I knew Tyler was giving the best deal possible. Another hour to sign the paper work and another deal struck with finance to lower the APR a bit and I was on my way home in my dream truck! Many thanks to Tyler Grant and Troncalli for exceeding my expectations and making buying a vehicle a pleasant experience instead of a typically dreadful one. Would highly recommend going here first if you’re in the market for a vehicle - I certainly will next time! More

It was a good experience people were nice and pleasant. Truck was delivered in great shape. Very happy Truck was delivered in great shape. Very happy More

I found the car online and received a swift response regarding its availability. I am a 3.5-hour drive away in South Carolina so I was uneasy about it. Kurtis Taylor contacted me and was attentive to a regarding its availability. I am a 3.5-hour drive away in South Carolina so I was uneasy about it. Kurtis Taylor contacted me and was attentive to all my texts and phone calls. It was already a great price so I could not strong-arm Kurtis and DJ too much. I will save all those TikTok tricks for the next deal. Overall I had an outstanding experience from the ride down to the ride back home. I arrived at noon and two hours later I was back on the road with the vehicle I came to get. Weird while outside leaving, Kurt wanted to take a selfie of himself in front of the car and send it to me. (inside joke.) I heard him wrong, but it was hilarious. And a thank you to the young lady working the front desk. I apologize for not getting your name. She was very welcoming and helpful. I will send anyone to Troncalli that I come across looking for a new/used vehicle. -Orlando Haltiwanger More

We went to the dealership with a list of what we wanted, and Tyler found us a minivan that exactly fit our needs and more. Honestly, we weren’t even sure we would be buying yesterday, and we mainly went wit and Tyler found us a minivan that exactly fit our needs and more. Honestly, we weren’t even sure we would be buying yesterday, and we mainly went with the goal of gathering information. Once we test drove the van and loved it, they worked with us on the financial side, and we were able to buy the perfect van for us! More

Excellent customer service provided by the sales person and the staff at Troncalli. Highly recommended. and the staff at Troncalli. Highly recommended. More

Brian Callahan was a joy to work with! He was extremely knowledgeable on all things Wrangler. Great and easy process, Very happy with my new Jeep! He was extremely knowledgeable on all things Wrangler. Great and easy process, Very happy with my new Jeep! More

Royce and Chris did everything they could to get me in a new Ram. If you are looking for a new vehicle don’t hesitate to check out Troncalli. new Ram. If you are looking for a new vehicle don’t hesitate to check out Troncalli. More

In general, the car buying process is no fun. With such a large purchase, trust & transparency are a must and after weeks & weeks of searching, our guards were up, so to speak. However, Bill at T With such a large purchase, trust & transparency are a must and after weeks & weeks of searching, our guards were up, so to speak. However, Bill at Troncalli in Cumming, GA made that process more enjoyable. His customer service was excellent from the moment of our first phone call. He met & exceeded any requests & inquiries I had. He spent a lot of time with us while both my husband & I took turns test driving and checking out the car we were interested in. He was very attentive with a kind personality and a great sense of humor. We also met the Sales Manager, Larry who gave us a better offer on the car. Overall, it was the service & attention combined with the better offer that helped us decide do business with them! More

In 47 years of purchasing new vehicles, I have never met a more professional sales representative as well as a genuine, honest person as Tyler Grant. Tyler made the entire process smooth, no pressure and e a more professional sales representative as well as a genuine, honest person as Tyler Grant. Tyler made the entire process smooth, no pressure and ensured great communication and clarity of the purchase. Tyler's extensive knowledge, personal skills, and abilities represented me and the Troncalli Automotive Group flawlessly. The dealership is a beautiful facility and the layout is impressive. More importantly, the team was friendly and accommodating - could not have been any better. Going forward I shall encourage all of my family, friends, and employees to contact Tyler Grant and Troncalli CJDR! More