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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,992 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,992 reviews

September 01, 2021

Had a great experience with a recent RAM truck purchase. From start to finish the entire Troncolli team was outstanding. In particular, Jeremiah Jones was knowledgeable and personable throughout the enti More

by Bob
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jones, Greg Gantner, Maureen McCrea
Sep 02, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hi Bob, we are pleased to hear that you had an excellent experience with our team while purchasing your RAM. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

August 27, 2021

Frank made it easy. He was professional, polite and personal. My wife and I looked and only went back because of how he treated us. More

by mrporcari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gine Sr.
Aug 31, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very pleased to hear this about Frank, thank you for sharing and for choosing Troncalli!

August 22, 2021

Great experience with Mirtha at Troncalli CJDR. Very knowledgeable and supper friendly. More

by mball76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirtha Valencia
Aug 24, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are excited to hear that you had a great experience with Mirtha! Thanks for sharing and take care!

August 18, 2021

I purchased my NEW Big Horn from Troncalli and the experience was great. The truck was the one I wanted and the price was what I asked for. The 75 mile trip to pick up the truck was worth it. More

by rcwacz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jones, Kammy Yarbrough
Aug 19, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Enjoy the Big Horn!

August 17, 2021

Troncalli is a reliable dealership , excellent service and knowledgeable employees that provide service that every costumer deserves .I am looking forward to being helped for all my jeep needs into the fu More

by gomes30
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Gine
Aug 17, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

Aug 17, 2021 -

gomes30 responded

Thank you for your courtesy

August 14, 2021

We purchased our 2021 Jeep Grand Cherokee L model and we love it. The personnel at Troncalli Jeep was outstanding. Ashlee Rose was our person who helped us purchase our vehicle. She was very cheerful, he More

by cochranej33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Rose
Aug 17, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new 2021 Jeep Grand Cherokee! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

August 12, 2021

The experience I had working with Troncalli Chrysler Jeep Dodge was a win. The entire team I worked with was outstanding (Tyler, Mirtha, Kash and Eric). Because they listened to me and what my wants and need More

by Eric P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Brinkman, Mirtha Valencia, Kash Iqbal
Aug 13, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership, Eric! It was a pleasure to help you, and we look forward to doing so again.

August 09, 2021

Walked into the dealership and was greeted with a saleswoman named Ashlee Rose. My first thought was how awesome to finally have a saleswoman to help me with a car purchase. It was such an awesome ex More

by Marcy R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Rose
Aug 10, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the kind words and 5-star rating, Marcy! We strive to provide the best customer service to everyone who visits us. Congrats on your new car!

August 09, 2021

I drove over 125 miles to make my purchase and it was worth the effort. In my 45 years of buying vehicles Tyler was a best salesman I have ever encountered. I guess the biggest difference was Tyler did More

by Alan Tipton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mays
Aug 10, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hi Alan, thank you so much for this 5-star recommendation of Tyler and our dealership. Congrats on your new car!

August 08, 2021

I had been to multiple dealerships looking for wrangler 4xe's and had a very specific wants on the vehicle that no dealership could seem to delivery on. I then went to troncalli and worked with Zack. He he More

by Maddiemoye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mays, Greg Gantner, Kash Iqbal, Zachary Buchan
Aug 10, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new Wrangler, Maddie! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

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