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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,992 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,992 reviews

August 05, 2021

Very easy experience buying a car the whole staff I dealt with was extremely quick and no pressure at all. Tyler was very prompt on everything I asked. AWESOME!!!! More

by billyandchristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We're thrilled to hear it, thank you for the 5-star review. Congrats on your purchase!

August 04, 2021

We definitely went to meet Tyler a bit jaded as we have had some horrible experiences at another local car dealer but he was wonderful! Straightforward, more than willing to show us anything we were intere More

by Sherri B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hi Sherri, thanks so much for taking a moment to write us a review. We appreciate the feedback on Tyler!

August 04, 2021

Tyler was very knowledgeable and detailed on those things that mattered to me most. I never felt pressured to buy, yet happy that I did. This is my third vehicle from Troncalli and I would recommend their te More

by The Ohio State University!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your newest purchase! We appreciate the 5-star review and feedback on working with Tyler!

Aug 06, 2021 -

The Ohio State University! responded

My pleasurer, and the truck is awesome. Thanks again, Wil Caldwell

August 04, 2021

Today was a pleasure dealing with Tron collie dodge . I brought my truck in to get a priest was very happy with that and bought a used truck from them and that went very well. a happy customer. More

by Mckinnoncraig1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Aug 04, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the 5-star review and congrats on your truck!

July 30, 2021

Tyler took excellent care of us after a horrible experience at another dealership. We could not have asked for a more friendly and helpful team of people than the ones we got. The finance experien More

by M. Sargent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Aug 02, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave such a positive review. Congrats, and we hope we can be of assistance to you again someday.

July 29, 2021

Parts retail is a joke. Can’t order parts right, they don’t know how to do a return or they just transfer to a different extension. If I knew the guys name I’d mention it but I guess since he doesn’t tel More

by Ernestodelgado
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts department
Aug 02, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hello Ernesto. We are concerned by your review and would like to learn more about your experience with our parts department. Please email Jenni Cope at jtcope@troncalli.com with your best contact information. Thank you.

July 27, 2021

Jeremiah is an excellent salesperson and a true asset to Troncalli.. I would definitely buy from him again.. He was just absolutely wonderful and I wish him lots of success More

by alcovia.johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
Jul 29, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks so much for the wonderful review of Jeremiah! Congrats on your purchase and we hope to see you again someday!

July 26, 2021

Great, personalized service. Fair pricing. Mirtha and Kammy took time to explain and show every detail about the vehicle and pricing. I felt appreciated and respected as a customer, and I was able to tru More

by joe.lodato.3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz, Kammy Yarbrough, Mirtha Valencia
Jul 26, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the glowing review, Joe! We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on your purchase!

July 23, 2021

Everyone at the dealership was courteous and friendly. James made the experience go fast and easy. The experience was good enough that if I am in the market again and they have the right vehicle at the More

by charlesgrogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz, Kash Iqbal
Jul 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with our team, Charles. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

July 21, 2021

Met with the Internet Sales Manager, nice fellow. I was unable to order a vehicle to my specs. Could not agree on pricing. All elements were handled professionally. More

by lench66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz, Maureen McCrea
Jul 22, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking a moment to write us a review and share your positive experience. We wish you the best of luck in your vehicle search and hope we can work with you again in the future!

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